McDonald's — Restaurant in San Diego

Overall: Poor customer service.

I've tried giving this McDonald's a chance since it's one of the few options on base, but my breakfast experiences have been consistently disappointing. Both times I ordered a McMuffin “with sausage”, yes, I reiterated with sausage but I received something different. The first time, it was a McMuffin with both ham and sausage. The second time, it was only ham.

When I tried to correct the order at the drive-through, the employee refused to remake it without charging me for a new order. The employee's demeanor was unwelcoming and uncommunicative. There was no order verification, leading to further errors. I honestly feel that this could’ve been avoided if the employee had read back to me and confirmed “with sausage”, but I’ve learned my lesson here at this location.

Each trip costs me around $17 (roughly $12 for the combo and $5 for the corrected McMuffin). Due to the consistently incorrect orders and poor customer service, I will not be returning to...

Totally upset with this place. First, we went through the drive up to order and that's where it started. We had to explain several times what we wanted to order especially having a child with severe allergies. We got to the window and checked our order. The order was totally wrong. I had to show my receipt to the window person and he and I guess the manager were going over it to correct it I checked it once again and it was still wrong. My grandson's happy meal had French fries and had specifically informed them 3 times! that the fries nor residue touch that order. They said it was taken care of. Being upset I exclaimed that they need to get it together and was told from them in a very sarcastic manner and drove off. When we got home my allergic grandson had fries in his happy meal with that order. We had to discard it. Good thing he didn't eat those nuggets or touch any of it. I only hope that it doesn't happen to anyone else with...

Ordered three meals on the mobile app from this place. I pull up to window and the person at the window has the manager standing there and says WE CAN ONLY GIVE YOU ONE SAUCE. I ordered 5 sauces because app said I can and they are free. I say I have 3 meals you want me to share one sauce? She says well TODAY WE WILL GIVE YOU 2 SAUCES JUST THIS ONE TIME OR WE CAN CHARGE YOU 75 CENTS EACH. I honestly thought I was getting punked on some tv show, like is this real life? Then they forgot my straw. Eat here only...