Wanted to try this place for my 4 day stay, came down around 6:30pm Saturday 11/18/2023 they were shut down because apparently they closed at 6pm? meanwhile they operate lunch & dinner 11am - 8pm, and bar 11am-9pm. They are closed on Sundays and today Monday came down around 1pm and they were closed? Seriously? I talked to a staff about it and they said they have been closed because it’s been slow? Not the answer I wanted to hear but this property charges a resort fee of $35 resort fee per day! I expect property to take care of their guests since they pay that $35 dollar resort fee ! It’s frustrating. Hate to stay this but I loose interest companies like this for a “being slow” meanwhile charging “resort fee” to every guest? Wow...
Read morePlace closes at 9p odd for being outdoor next to pool, but that's not the issue here. Biggest issue, both bartenders seemed not to want the guests there. They started closing the shutters at 815p! In our side was us plus another couple & where told he will close it (was 830p). Seen both bartenders turn guest away! So 9p closing must reference employee home at 9p. Of course they (hotel) will charge you $18+ for a drink and you get served in solo plastic cups. If it wasn't for atmosphere this would get zero rating in my book. You want better drinks & services go upstairs to Marina kitchen. I put 4 stars for food, I ordered fries, they came hot & guacamole &...
Read moreService is awful. Bartenders look they hate life and everyone. Ordered a dirty vodka martini, received vodka with some sort of sweet mix. Asked for a new one and was given my same drink with olive juice added . The day before our drinks took almost 30 min ( after waiting 20 min to even be addressed) then the person i was with waited another 40 min after ordering chips and salsa and I had to say something , was told it’s “busy” (not sure how chips and salsa could take that long) right after I said that miraculously her chips were ready. Get it together tequila...
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