Beloved Cafe & Organic Juicery — Restaurant in San Francisco

A local friend recommended Beloved when I was in town last year, and when I came back this year, I knew it had to be my first stop when I came in this past Tuesday.

It’s such a beautiful and welcoming place, filled with custom wood and and welcoming staff and customers.

There’s a huge wall of tea and a simple menu with great, fresh, healthy options.

Kate was serving me and absolutely made this my favorite spot in town. She was so welcoming and caring and attentive and knowledgeable, it was incredible. She knew so much about so many of the amazing tea options, and shared so many smart and fun facts and stories about the different kinds they have and cool properties and benefits. She was so sweet and offered samples along with it to me and the other guests, and just made the day of everyone in the cafe for the 3 hours I ended up staying. I ended up with a Quinoa Bowl and a pot of Long Jin which was perfectly brewed every time she filled up the pot with hot water, which was often. She also recommended the carrot cake muffin which capped off my day perfectly. I’m visiting the area and she recommended some other spots and events to check out which is so much appreciated.

So far I’ve recommended the place to a bunch of locals and travelers and can’t wait for more people to check out this place and enjoy the ambiance, foods, teas, and the most incredible service.

A must stop if...

Overall I enjoyed my experience there. This place has alot of potential. I came in and was lucky to find a spot to sit in the bar. The female employees there didn’t appear too welcoming however. Not much of a hello or a smile. It was busy and I would normally pass not being acknowledged but she took the orders of several people before me even though I sat down first. I ordered the red velvet smoothie bowl. Reading the description I was expecting something more refreshing but it tasted way too much like chocolate. I was expecting for something more fruity. It was waaaay too sweet for me. Regardless I ate the whole thing and after I felt great it was hearty and healthy but I just didn’t like the taste. But It was mostly my mistake i should have taken the “red velvet” hint??

And like many other reviews, expect to wait a long time for your items. 10-30 minutes. Perhaps if they just hired one more person it would go slightly faster. Or maybe not since its so cramped in their kitchen already but finding a way to be more efficient and definitely improving customer service. There was a male employee there once who was VERY accommodating and friendly however so it does not apply to all the employees. Just the females that served...

ABSOLUTELY HORRIBLE CUSTOMER SERVICE. I called just moments ago and was in the processing of ordering. I was asking questions about the vegetables in a a particular dish (as I cannot eat all vegetables). Instead of the gentleman explaining what vegetables were in the dish, he told me that he could not help me because “they were busy with customers.” I reminded him that I, too, was a customer, to which he replied, “I know, but I can’t help you right know because there are only two people here.” I asked him if I could speak to a manager. He told me that a manager was not there, to call back tomorrow, and proceeded to hang up on me. I called back and asked to speak to a manager again. He hung up on me again. I called back to cancel my order (because I refuse to do business with any establishment that does not have good customer service). He did not answer the phone. This is totally unacceptable and I was very disappointed as I was ready to spend approximately $100 on my order.

Needless to say, I took my business elsewhere.

This was my first time trying this restaurant and this...