Le Marais Bakery — Restaurant in San Francisco

🥐 The Great Croissant Debacle: My primary reason for visiting Le Marais Bakery was their much-hyped gigantic croissant, supposedly the largest in San Francisco. However, upon ordering, I was informed that it requires a minimum 48-hour advance order! This crucial information was nowhere to be found on their website or in the article that touted its size. This was incredibly disappointing, especially after a considerable drive.

🥐 Regular Croissant Quality: To get a sense of their baking, I ordered a regular croissant. It was dry and lacked any of the buttery, flaky goodness you expect from a decent croissant. A complete letdown.

☕ Service Issues: The service was far from satisfactory. The staff member I interacted with was not particularly helpful. Additionally, despite bringing our own reusable coffee cups, our coffee took an inexplicably long time to be served, arriving after other customers who had ordered after us. This felt disorganized and inconsiderate.

🌐 Misleading Information: The fact that the 48-hour pre-order requirement for their signature item isn't clearly stated online is a significant issue and a major inconvenience for customers.

👎 Overall: My experience at Le Marais Bakery was thoroughly disappointing. From the misleading information about their advertised specialty to the subpar quality of the regular croissant and the poor service, I cannot recommend this bakery. Save your time and look elsewhere for your...

I have been enjoying this bakery since their opening on Chestnut Street in SF. I was excited to see they’d opened a creperie in the Castro. When I saw it, I had to stop. I have been craving a good French crepe since the Café Flor’s French owners died of AIDS soon after the start of the epidemic and the Magic Pan closed. My expectations were once again crushed! The crepe served to me today was not just bad, it was tasteless, and dry, even the presentation was a disappointment. The crepe, made of buckwheat flour, the single layer of ham, and the cheese were crispy dry and tasteless from over-cooking. The accompanying salad was constructed of tough greens with a sprinkle of the shavings from the same tasteless dry cheese and the cherry tomatoes were mush; there was hardly a hint of a salad dressing…the little I did detect was just bad. Matters worse! When I queried the staff about what the crepe was made of , the answer was a curt “buckwheat, it’s good for you”. Someone needs to advise the community of restaurateurs in the Bay Area that diners are not coming to them to see to their health. They are coming to them for a culinary experience that delights the pallet. Whether my choice of foods is good for me or not is my concern. I certainly do not want a smarmy waitress to tell me what is good for me. I hope someone from le Marais is listening, meanwhile, I’ll continue to enjoy...

Went yesterday for brunch, and I was extremely disappointed and frustrated with this place. I’ve come here 3 times before and loved the place. Yesterday , the manager was clearly not there because all the employees were slacking off and giving terrible service. We waited 45 mins for food that was clearly wrong. I ordered the croissant bacon breakfast and they gave me toast instead without asking me or telling me they’re out. The table next to mine were clearly unhappy and experienced the same thing. When I told an employee about this, they claimed they’d give me a discount (even though I’d already paid) and then immediately went back to what he was doing without rectifying the issue at all. He clearly had no intention of helping me out. He just lied to me so I’d leave him alone. The restaurant also put way less jam on my toast than last time I was here. My boyfriend got the steak and it was a smaller portion than what it usually is (he’s ordered it before.) the cook was uncommunicative with the rest of the staff and skimped on ingredients, and the servers clearly don’t care about the customers experience. If you come here, go on the weekend. If you come when the manager isn’t around the staff slacks off and your experience will be much...