Back A Yard Caribbean Grill — Restaurant in San Jose

The district manager moe for Backayard Restaurant is incredibly nice and accommodating, making every visit feel welcoming. They genuinely seem to care about customer experiences and have a great attitude that reflects positively on the restaurant as a whole.

That said, there are some areas where improvement is needed. Calling to place an order or inquire about menu items can be frustrating because staff often don’t answer the phone. It makes it hard to make special requests or ask questions, which can be a big inconvenience. Additionally, I once received my drink in a container meant for food items, which felt a bit unprofessional.

As for the food itself, it’s consistently good, but I do wish the goat curry had more meat and fewer bones and fatty pieces. I know it’s possible to get boneless goat meat from markets like Indopak Halal Market, but I understand Backayard has its own suppliers and preferences. I'm not suggesting they change their sourcing, but a better balance of meat-to-bone would really elevate the dish.

Overall, Backayard is a great spot with lots of potential, thanks to its fantastic management and flavorful food. A few tweaks in customer service and menu execution could make it...

We ordered food at Back A Yard for our event and everything was so delicious. This is simply the best Jamaican restaurant in the area. We ordered a variety of options for our event (curried goat, oxtail stew, sautéed mixed vegetables, rice and beans, jerk chicken, grilled salmon, coconut curried shrimps and fried plantains) and our guests were highly satisfied. The quality of the food was top-notch and the service was simply amazing. Quynh and her team went above and beyond to provide us with the best service. Quynh is highly professional, dynamic, police, and respectful. The communication with her was outstanding. Our food was delivered on time and everything arrived in perfect condition. If you are in the area and looking for a restaurant that serves high quality Jamaican authentic food, please look no further. We highly recommend Back A Yard catering to anyone hosting an event in the area and seeking to provide their guests with a memorable experience. We are extremely happy and we look forward to doing business again with Quynh and her team on our...

If you are looking for authentic West Indian/Caribbean food, I am sad to say that this is NOT the place. And I was so looking forward to trying this spot but it was a disappointment. I ordered a jerk chicken plate and a beef patty. I asked the cashier if the patty was mild, medium or hot spice and they said it was “all one flavour”. Red flag #1 because anyone who loves a good patty knows they come with different spice levels. They also offered a white meat or dark meat option for the jerk chicken. Red flag #2. I have never been asked what kind of chicken for JERK CHICKEN. What is this, Swiss Chalet!?! The chicken was not cooked and the sauce was NOT jerk sauce. More like some green herbed spiced concoction dashed over the chicken to make it appear like jerk chicken. The rice was coconut flavour…. Why? The only okay food was the plantain. Also a ting for $4!? I think not!! Also, is this place black-owned?? Where were the black people working in the store!?!! Try somewhere else if you’re looking for authentic...