Five Guys — Restaurant in San Jose

The best burgers you can get outside of in n out. They also have dual soda machine dispensers where you can choose from a variety of beverages and subflavors, as well as sorting by caffeine and calorie content. They make great milkshakes and with both the burgers and shakes you by default choose exact what is in / on them. Also if you ask you can get their special Cajun spice powder put on your fries which really makes already great fries even better. Furthermore, seemingly at every location you're welcome to help yourself to as many free Salted peanuts (in the shell) as you'd like. The double edge to the peanuts is they're communally available and self serve, so you can scoop out as many as you'd like however you'll be using the same scoop that everyone else used despite the pandemic and at the time of writing entering flu season. Prices are also relatively high, with some burgers approaching $20 alone. If you can stomach that, your stomach will surely thank you for an excellent albeit slightly pricy meal. One of the tastiest classic fast food places to eat locally. The service is usually quite quick although lines develop fast which can greatly extend wait times. Despite that this is an excellent place to get a classic burger, fries...

Moving here from out of state and I haven't been to a five guys in over 2 years, and I came here tonight (12/3/21) and found a piece of dark hair cooked in with my fries. Not on the outside, but I only found after I bit into a fry and saw it sticking out. GAGS

I have never seen anything like it before. I threw away the food before I taking a photo.

My partner also explained they messed up his order and put mushrooms on his hotdog (he stated he didn't want them on there), and had no cheese on his bacon cheeseburger. When he went up there to get the food, they gave away our regular fries to a different customer and he had to ask for another set of fries and shown the receipt.

I mean this was a Friday night yes, but we came in before the dinner rush around 6:10pm-ish.

I don't know what is going on there, but I completely lost my appetite for Five Guys and we left early before finishing our food.

I don't think I'll ever go...

I have been going to this place for a while, especially to this location. The cashiers are friendly and their customer service is amazing. I think with pandemic times, the fact that these guys are still working and providing us with food is amazing. My order was simple, a burger and some fries, I wa about to go for a large fry but the guy suggested a little fry. Quite frankly he could've just given me the large order and get on with his job, but suggested that and it was only for me so it made me feel like he cared. I give anyone who is still smiling during these times, specially guys at this location. I miss the peanuts, but I can't be picky, we are in a pandemic in the purple tier and these guys deserve our whole respect and tolerance, they are still thriving under the pressure of everyone having issues and yet I repeat again they are still smiling even through their masks...