SAJJ Mediterranean (SJ @1st) — Restaurant in San Jose

I've been here for more than 20 times since this opened. But i'm not going here again and never recommending it to any of my friends. At first this place was good, cheerful folks making you your happy combination with generous quantities. After a couple of months the staff was a less cheerful and the quantities reduced. I understood that due to popularity the staff had to work tirelessly and yes, for a business you need you cut down on the generous portions you once used to lure in customers. Agreed. Still i kept going and kept recommending. Since start of 2015.. Don't know what happened but the quantities have gone down considerably. Salad in the salad bowl is half the quantity they gave initially. Chicken quantity is also reduced. Veggies like cauliflower and eggplant are added one piece at a time. And the waiters are not helping either, I've to literally beg a multiple times to get decent quantities. Horrible experience. And this is just not me.. All folks from my workplace told me this. Never going back unless the owner speaks up and takes charge to make this a happier...

The easiest way to describe this place is a build-a-bowl of Mediterranean food. You choose a protein, base and then toppings. I had the pomegranate chicken on a mixed green base. The chicken wasn't fruity at all, just savory and delicious. There are a lot of high quality toppings including cooked veggies (eggplant, cauliflower) and lots of fresh ones too (tomato, cucumber). There's also sauces like hummus, tahini and the garlic cream (which is amazing by the way). Then on top of that you also get a free cup of yummy soup. I was a little afraid that the salad wouldn't be filling enough but the toppings are substantial enough to carry.

The staff are very inviting and the seating is plentiful. We came on a Sunday night so we also got to watch some bonus football that was playing.

The only thing I have to warn you about is that the tabbouleh is an extra dollar. This isn't listed anywhere on the menu and there's no sign indicating that it is extra. Other than that, this...

Used to be my favorite restaurant that I visited weekly, but I recently had a bad experience with the new manager. I had 600 reward points, which is enough 2 free lemonades. After doing "mark as used" on the first voucher, I opened up another voucher, which she refused to look at. If she would have looked she would have seen the the clock was reset and this is another voucher. I guess she assumed I'm a liar trying to steal a second drink and told me to "calm down" when I tried to tell me side of the story. I never did "mark as used" on my second voucher since she refused to give me another drink, but it doesn't matter if I get the points back because I will not be returning to this locate. The old manager who still works there is great and even tried to advocate for me when I reached out, but the new manager refused to give me my...