Sushi Boat — Restaurant in San Jose

I had a bit of time to kill before my flight so I decided to patronize this business. What a big mistake. They were busy, which I understand. I had time to kill so it was no big deal. The girl at the register, looking all flustered interrupted me mid sentence while I was ordering, telling me I had to wait 15 minutes. I have no comprehension issues so I KNOW that’s what she said. So I stepped aside. She didn’t stop me or correct herself or anything so I did wait 15 minutes before ordering. The whole time I was waiting she never said a word to me even though it slowed down and would have had a moment to take 5 seconds to say something. She looked right at me several times. So I ordered and was given the choice to take a receipt or not. I opted not to just like the countless other patrons. They problem with that is that they call you by your number when your food is ready. Since she didn’t gives me a receipt, I didn’t know what my number was. I inquired about my order 20 minutes after ordering, during which time she looked right at me and didn’t say a word about my order being ready. By that point the food was cold and I didn’t want it. I am still waiting for a refund from this awful experience. I wish I had gotten a receipt and her name. She’s the unattractive, slightly overweight Caucasian girl in her late 20’s/early 30’s with a...

Sushi Boat is an A-OK option if you're feeling Japanese food at the San Jose Airport...

The cashier was friendly when I brought my pre-made roll to the register. I had the Giant Roll and it was pretty good. It definitely exceeded my expectations for airport sushi. Overpriced at the same price you'd pay for a roll at a real sushi restaurant but overpriced airport food shouldn't be a surprise to anyone. I appreciate that they had Japanese beverages available. The Red Bean Mochi along with the white peach Calpico soft drink definitely hit the spot after a long weekend of heavy American comfort food. My friends had the Udon and they too were happy with their meal.

In the dining area to the right of Sushi Boat, many of the tables were dirty and haven't been wipe down. Two garbage areas were so full, that people were justs placing their trash on the counter housing the trash cans. We sat for 45 minutes and no one came around to wipe tables or clear the garbage area.

Overall, if in the San Jose Airport again I would have no trouble with swinging by Sushi Boat for a roll and some Japanese...

I'm not a fan of greasy food at airports so this was where I chose to get my first meal of the day. They were stocking the grab n' go portion of their restaurant so I waited patiently and eagerly, for about 5 seconds lol. I grabbed their Rainbow Roll. It was topped with an assortment of soft and tender fresh fish , and filled generously with sweet and fresh avocado and crab filling. It went very well with a small dab of soy sauce. It was delicious and great quality too, on par with sushi I've had in Japan. I reccomend the sushi since that's all I've had the time to try. The men at the counter and working the food were kind and greeted me instantly. Thank you for the...