85C Bakery Cafe - San Leandro — Restaurant in San Leandro

The store was clean and the staff was very friendly and helpful. This store seems a bit smaller than other 85C shops and seems to have a smaller cake selection. I wanted to get a mango creme brule cake, but they were out. The staff went to the back to see if they had more. They said that they could decorate it for me now, but the cake was frozen, and I wouldn't have been able to eat it for 2 hours so that it could thaw. Ordered a red velvet instead. The cake was very dense and dry. It was hard to cut because it was so dense. The cake would crumble and fall apart a bit when you are trying to pick it up with the fork. Even the creme was dry and crumbly. Probably because they are frozen cakes. It was also lacking in flavor. There was barely any cream cheese flavor in the frosting. I do not recommend cakes from here.

I love their mochi egg tarts. Sweet custardy chewy filling with a flaky crust. What is there to no love?

Berrytale is a blueberry cream cheese filled bun with a crispy sweet crust. Pop it in the toaster for a few minutes to make it crispy. Flavor wise, it is pretty good, but I usually get it at a different bakery, and they have a lot of filling. 85C has very little filling in it, so I was a bit disappointed. It still tastes good, though.

Con: Cakes are frozen and not fresh made. Dry and unpalatable

Pros: Very friendly...

We have been coming to this place for over 2 years now. We have spent a lot of money and never had any issues bringing in our small dogs, in fact there are usually other dogs in there or come in while we are there. Today the Manager or whatever she was said we can't bring our dogs in . Mind you we had been there for about an hour. I told her mine was a service dog. She says she has to be wearing her vest. This lady is so misinformed and should read the law before spouting off to a customers that has a service dog and knows the law. A service dog isn't required by law to wear a vest. So maybe you need to educate your staff. The next person might not be so nice. I told her she needs to read up on the law. We left and after two years we will not be returning. There are laws and legal actions that can be taken against an establishment for discrimination. This is something I am...

I always buy pastry from this store after work. Today, June 15, 2020 at 2:14pm , I kindly asked her if they had anymore of the choco bun, I was going to buy 10 for my coworkers who are front-liners as well but her response was so rude. It made me really sad. She meanly responded “we don’t have anymore, if it’s not there!! That means we don’t have it!!”.

I think we should be kind to one another everyday especially in the customer service industry. I always thank people for working during this time. I work as a front-liner and people are going through a lot so the only thing I can do is to do my best and appreciate the people around me who are the reason why we still have jobs.

I hope this gets to her and I don’t want her to get in trouble. I just want her to know that there’s always a better way of...