So I've totally blanked out and thought I reviewed this place when I visited in September.

Also I very, very rarely give 1-star reviews

I went here with a coworker to have dinner with my bosses since we were all in the area and wanted something simple like burgers and fries. We understood due to Covid that the outdoor dining was the new normal and ordering using the QR code was something we've all done before.

I admit that it was my fault that I didn't read through the whole instructions since I thought it would work like many other restaurants that have the QR code linked to the table you're sitting at (like at places such as Firestone-Walker Brewery). So I ordered the Bone Marrow burger, fries and a sour beer which roughly came out to almost $40 for myself.

I didnt realize you had to put a table number down for an order to be taken to that table but easily enough I would have just picked it up instead at the takeout window, not a big deal I had thought.

After waiting at least an hour for my food while everyone else at my table received theirs (They ordered incorrectly also but received their food at the takeout window). I asked about my order to at least 3 different servers but none of them could even find it. Roughly about another half hour I was finally able to talk to someone that found my order somewhere but at that time it was too cold and everyone had already finished their food.

I asked just to cancel it and get a refund which is the reason I'm posting this since I just realized that the refund never happened. At this point I don't care about it but this has left a bad taste in my mouth and I'm going to never recommend this place whenever I happen to be around it.