Starbucks — Restaurant in San Mateo

This is the first time I am writing a bad review about Starbucks. This place closes at 10pm but I got here at 9pm and the barista denied me a frappuccino simply because she didn't have any blenders available as she was cleaning up already. I may sound like totally irate right now but every Starbucks i've been to always, ALWAYS, makes whatever drink, even if they are 5 minutes before closing. If you say you close at 10, close at 10pm and don't deny customers what you're selling just because you already cleaned up. I work in the service industry. I know how it sucks to have a customer at closing time, but I won't refuse to serve them since the store is technically OPEN. To top that, I wouldnt have been pissed off if she was at least nice about it, but she wasnt. She had an attitude, never even offered any other option, she didn't get to us right away, letting us wait for her while she was cleaning up and getting ready to close. Who does that? Clean up an hour early, gets back to customers, ask them "what can I get u?" and simply say "I dont have that. I don't have blenders right...

The store is very nice. My friend and I done with shopping, stopped at Starbucks to get coffee. Samantha, the employee at the Starbucks was incredibly rude, no characters, no manners whatsoever. We ordered a frap. asked her if I can have it extra thick, she's just staring at me and didn't say anything. The worst frap that I ever had. She's definitely need to be retrain, how to be more friendly, and how to makes drinks....

I got a coffee yesterday around 3:30 PM and by 4:00 I start feeling sick, couldn’t sleep all night with horrible gases and colic plus after a couple of hours got the runs, I asked for the Oat milk brown sugar latte and the lady made it with regular milk, I didn’t notice at the beginning because she made a very strong drink with lots of cinnamon. I’m saving half of that coffee in case I need to start a lawsuit for...