Denny's — Restaurant in San Pablo

Do not go here if you are thinking it's your typical dennys with quick service. I got here at 945, was seated fairly quickly. Once seated however it took 30 minutes for someone to come to the table. They assu.ed I had ordered and where going to check in the back. When I told them I was still waiting to order and have been there for 30 minutes, the waitress said she would be right back to take my order. Took another 10 minutes for her to come back and asked if someone has taken my order yet. Again no, no one came to take my order. She finally took my order.

Again I waited another 15 minutes just to have my drinks delivered. Mind it was just me and my son, took another 15 minutes after that to get our food. I was missing part of my order. When the waitress came back to check on my after the food came I told her part of my order was missing. Took another 10 minutes to get that part of the order out. The cooks never made it.

While we were eating man came in on his push scooter and started rolling around the whole restaurant bugging both the staff and the customers. Not once was he asked to stop scooting around the inside of the restaurant, but he was also seated right away, his food delivered right away, then he started wondering about the restaurant when he was done. Come to find out he knows the staff and they gave him VIP treatment. He was seated and had his food before the people who had been waiting for a table long before he got there were seated at a table.

After we finished eating it took another 20 minutes just to get our check. I was never offered to have the drinks removed, or anything like that, that could have changed my experience. I wanted to talk to a manager, but feared it would take an extended amount of time to get the manager out to talk to me. Paid and left and I will never be back at this...

This was based on my experience in this Denny’s with the waitress/ manager. This happened about a year and a half ago. The reason why I waited this long is because I wanted to make sure that I did not post this in anger. After a year and a half I still remember this incident at this Denny’s. It was a Sunday evening and I had my two kids with me ages nine and 11 years old. We decided to go to the standings because it was a Sunday evening and I had my two kids ages nine and years old. We decide to go to Denny’s Because there was good commercials about it. When I sat down at a table and proceeded to order, my first question to the waitress was , can I order a milkshake and split it for the two kids? She said no. She seemed a little uptight about something, I said OK and order three milkshakes. The quality of the milkshakes was bad, it was more watery that solid. I proceeded to make three orders of food.The wait for the food was longer than 30 minutes. When she brought the food to the table she still seem preoccupied about something. I remembered that I didn’t even finish my meal or finish by watery shake. When I got the bill /check., I did give her 15% tip. Even though she did not deserve it . After this incident I have never patronize...

2 in the am. Had to yell into the kitchen after waiting minutes for someone to seat us. Bad, slow service. Food tasted bad. Ordered poached eggs that were delivered hard as a rock. I couldn't even break it apart with a fork or spoon. Extra butter on toast came out with a drop of butter on them. Every request we made, the waitress eye-rolled. We had to get up and hunt down the waitress. We knew where she was because all of the employees were gathering in the kitchen to chat and laugh with each other. At 2:30 in the morning, there was no excuse for one of the bathroom stalls being without toilet paper. Lastly, I asked for a to go soda. They delivered the drink. No ice was in the cup. Just full of soda. Oh, BTW, we had the restaurant to ourselves, but when we pulled into the parking lot, there was a car parked in the middle space between handicapped spot and in an area clearly marked NO PARKING. It was there when we pulled in and when we left. It was clear an employee parked it there. We've had better service there during the day, but this was so bad, we are not...