Bubba's Subs and Pizza — Restaurant in Sanford

THE WORST!!!! NO WAY DOES BUBBA's HAVE THE BEST SANDWICH! AVOID THIS PLACE!! I'm usually not this forward with my reviews but I'm trying to save y'all for the worst service and food in Lee County because Bubba's has finally done it! They made me research the time of the year that the Best of Lee County Voting is done because there is NO WAY Bubba's is the best in 2024 for anything, and I'll make sure I'm in on the voting for 2024!! I've given them chance after chance and today was the last straw! Most times I order the turkey and cheese wrap with bacon. THEY AWAYS FORGET THE BACON!! (When I order to go, I will inspect my sandwich before leaving because it happens so often that I have them add the bacon before exiting!) Today, I ordered the Roast Beef Special, which BACON is a menu item, and when I got the sandwich, NO SURPRISE there was NO BACON! When the front servers returned it to the back, the lady said, there's bacon and he urged her to add more. The picture shows the little piece of bacon it came with. I guess that she was right, it came with bacon, the quality and quantity of the sandwich is in question. Speaking of quality and quantity, there was 2 very thin slices of meat, a dusting of lettuce, 4 banana peppers and 2 slices of tomatoes on an 8 inch sub. I do not really care for Subway but Subway is Better than Bubba's subs. My husband ordered the tunafish and he said it was good but not much on the sandwich, also a dusting of lettuce and 1 1/2 slices of tomatoes on his!

The Service was really poor as well. The lady who took our order said, "What can I get you?" (Didn't say Hi, or Welcome to Bubba's) It was expressed like we were interrupting her day. She asked questions like, "What else?" in a monotone voice and I had a feeling that we should just leave!! We should have and we will NOT be going back again.

Looking at the reviews over the past few months, it looks like we aren't the only ones expressing disappointment.

VERY DISAPPOINTED FOR...

Bottom line: buy a frozen pizza from Wal-Mart, it'll be better.

My first experience here was months ago when I was charged $181.88 instead of $18.18. They initially told me they would refund the whole amount for my troubles and I accepted. 5 mins later, the lady comes to my table and asks if it's OK if they just refund the amount that they overcharged me. Way to back on your word and put a customer in an awkward situation. Bravo.

Fast forward a couple months, I decided to give them another shot. I placed an order for pickup... Pizza with extra sauce. I get home, the pizza is barley warm and looks as if it's been sitting for an hour and best yet, there isn't even a NORMAL amount of pizza sauce in it. I call them and they tell me I have to literally bring the pizza back to them and they'd make me a new one. I drive back (25 min round trip)... Place the pizza on the counter. Does anyone apologize? Nope. Not at all. They then offer me some pizza that had a hole in the center of it??? Again, mind blown.

Best part is, the gyro I ordered also sucked. Zero Tzatziki sauce. None. The pizza: the most bland, forgetful pizza I've ever had. Frozen Wal-Mart pizzas are better, truthfully. I will never spend another dollar at that garbage dump, and I recommend no one else either.

I love mom and pop pizza, but this is hands down the worst pizza I've ever had and terrible customer interaction. No clue how they are...

Real food, subs not like a subway (cookie cutters generic)sub. All food always been has been good. If anything is wrong with your order they'll correct it. Slightly, over priced, costing around $8 for 4"sub & fries combo. especially since it's stand in line wait to order, make your own drinks, your own napkins, Bathroom is like someone's house, not sure if wheelchair would fit. Fix your own drinks, go pick up food from counter. This is basically the type of place you need to wait on yourself. LISTEN for your name to be called so you can pick up your lil red plastic basket w/ sub & hot waffle fries. The condiments are over by soft drink dispenser& ketchup pump (sweetners, straws, etc.) & other condiments(hot sauce, red pepper flakes) are over the waste bins, also where you put lil red basket when you're leaving & throw out your trash. Of course add, whatever they call special sauce ( olive oil & Italian seasoning or Mrs. Dash) on your sub. I like sitting @ the one of the two hard wood booths, my tail & back didn't like it. However, it was a way to kill time looking at all the graphiti engraved into the wood, waiting to hear your name.. Everyone leaving their kids sporting practice must all decide to eat there! I've rarely seen it w/out a crowd. The staff was friendly, &...