Han Bul Korean BBQ — Restaurant in Santa Rosa

We have supported this restaurant(s) on multiple occasions, for multiple years. Being that COVID has been devastating to the industry, we are happy to try to support even more. It is tragic that the restaurant charges $25.00 for a medium portion of a cheap cut of pork and a small side of rice, TO GO. TOGO is a better revenue margin for a restaurant. No table being tied up by a guest, no labor to clean dishes, etc... The menu shows an "a la cart" option, after confirmation with the serve of "a la cart. I do NOT want the "DINNER". The bill arrives and the restaurant has trained their employees to respond with "it's a take it or leave it price, we don't do a la cart" to the guest inquiry. After discussion with ownership, they claim that "Korean food requires more cost, the ingredients are not available here and they have to source from very far away". Ownership then continues to patronize the guest by explaining that "the restaurant does not make any money on the expensive sides"...the sides are pickled vegetables, rice and soup; three of the cheapest food cost categories in a program. If you can't make food cost on rice, soup, pickled vegetables and a cheap cut of pork; you have a problem. If you train your service staff to respond with "take it or leave it"...you have a problem. If ownership is going to patronize guests with condescending false statements...you have a problem. If this is how your going to behave with the guest when trying to recover from COVID; you have a major problem. It's much easier to retain a guest, than it is to find a new one. We want to wish you support and good luck, but we can't support this type...

Sushi was good; soup was bad. The reason for 1 star is the attitude.

We are a group of 7, ordered roughly $170 of food. They served 11 small dishes of Korean appetizers. When we asked for refill, they just provided the refill WITHOUT informing us that we will be charged $2 per dish refill.

We have never been to or heard of any Korean restaurant that charge money for appetizer dishes. During checkout, we asked the waitress “it does not make sense to have the same number of small dishes regardless of the number of people. The table next to us only has a group of 3, but they have the same number of appetizer dishes. “. The waitress responded, “did you count how many dishes they have?”

What information are you trying to extract from us? Did you really think we would stand next to their table and count?

I asked “if I come alone and only ordered a tofu soup, will I get 11 small dishes?” The waitress said, “ of course not. You’ll only get 3 or 4”. So will I get 3 or 4? Which 3? How do you know which 3 I want?

At the end we left 10% tip, and we really regret about it. Leaving 10% makes them think we’re stingy. What we should do is to just leave our 2cents.

Please assume we did not leave any tip, and here’s our answer to your question, “no, we did not count how many dishes they have. But now you can count how much...

A great find in Santa Rosa - we went during their soft launch/opening, and the experience proved a strong debut. Service was excellent with very attentive wait staff. Food was detectable, and seems to me quite authentic based on my experiences at other Korean restaurants around the country. Beautiful decor complete with string lights, Korean modern art, and kpop in the background. Several TVs with sports were mounted above, but they seem a little out of place.

We had the beef Dol Sot bibimbap and Kalbi Tang. Came with 10 side dishes and a steamed egg on the house. The Kalbi Tang was tasty, but the Bibimbap stole the show. The only criticism of the Bibimbap I have is that it was missing a fried egg. Side dishes included familiar favorites like Kim chi, bean sprouts and carrots, pickled radish, and fish cakes, but also rather odd additions like a macaroni/corn salad, steamed broccoli, plain celery, as well as an apple/cucumber fruit salad. I’ve never seen the black bean side dish before, but that one I’ll give a pass because it may be a Korean side dish I’m simply not familiar with.

Very large portions and definitely worth it for the price. They gave us 25% off for paying with cash. Will...