Lido Beach Tiki Bar — Restaurant in Sarasota

Walked in from the beach with my family for lunch after half mile stroll. Was shouted at basically by woman bartender with nasty attitude that the property was on “lock down” because there was lightning in the area. And no service was available. Yet there were about 10 people at the bar drinking. So I asked, can we at least get drinks? She repeated loudly “it’s a Marriott policy that we are on lockdown and nothing will be served!” Apparently people at the bar are immune to the lightning somehow??? Apparently it’s also Marriott policy to order rude/ignorant bartenders. So nasty. I’m a Marriott Platinum member and credit card holder. To be treated that way when I walk in with my family is a disgrace.

Do yourself a favor and go to the tiki bar at Lido Beach Resort. Same/better food selections and drinks were $10 less EACH. OH, and the staff was very nice. Lastly, they were open without some stupid “policy” Stay...

This was a super unpleasant experience. First, a server, Eric Otero took our drink order and then never brought it. And then we saw, very inconsistently, that drinks were brought to people that arrived after us, but then some who had been before us had even had their order taken. It was chaos. At one point we heard the female bartender say: I’m going to stab someone with a knife. She was very stressed out. Eric further frustrated our experience because, after ordering the same drink multiple times and never receiving it, we tried to go inside to order from the bar, but he stopped us because we weren’t guests. We tried to explain that we just wanted to be able to order a drink- he said we order through him, not even recognizing or acknowledging that we had already placed an order with him! It was wild and I was so bummed by the experience. So were a lot of the patrons there...

We tried to have lunch and drinks here today. After being told that we had to sit in a back corner table rather than one of the open tables in the sunshine, we waited 15 minutes for a server. A server finally took the order of the table behind us that was seated after us. He never came to our table. When we approached the hostess about getting service she pointed to him but did nothing to help us get our orders placed. She did call the manager over but she was unable or unwilling to help resolve the situation.

This level of service is unacceptable. What’s even worse is that this was our 2nd try at the Tiki Hut since the hurricanes and the experience was equally bad both times. There are so many better local options. We won’t be back to...