Baby Vegas Cafe Hoffman Estates & Schaumburg Area- Slots & Video Poker — Restaurant in Schaumburg Township

Do not waste your time and go here. There are plenty of other nice and friendly gaming lounges around the area. A few of the attendants are very rude. One manager was very mean and came up to the register after drinking beer and personally gambling on the machines to tell me I no longer could spin the wheel or use the promos on my five-star app. When asked why she assumed and told me it was probably because I just get the promos and cash them out and leave which is not true. I always play them and have lost way more there than I have won. Also, I have never used more than one promo in a day or anything like that. When I complained one night I took a new customer with me bc my five-star app said there was a spin the wheel promo and the lady attendant simply said I couldn't do it. I wasn't offered anything to drink, and the "manager" who was on duty that day who was drinking a bottle of beer and gambling was super sweet and nice to the Caucasian lady playing, but super rude and disrespectful to me, a brown Hispanic woman. Please support other small businesses like Bellas down the street by Elsa's, they are very nice over there and not racist. I even complained to J&J online and called their number because none of the employees would even give me their names. Very unprofessional and shady. No juegan en este lugar, son racistas y...

It was a horror show. Our party of 3 went in to use our promo and one of our party went to claim her promo which was on the 5 star app on both her phone and on the kiosk in the establishment. But the very rude and hostile lady behind the counter said "No you get no promo." l asked if it is on her phone and on the kiosk why did she not get it? Her reply was nastily she gets no promo, it is not on her terminal no promo. But if it is one the phone and on the kiosk that you check in with Why not? That is kind of lame and cheap. Its kind of like they are throwing out bait to lure in and catch fish. We go to relax and have fun, not to get stressed out like we were in some open air market in Eastern Europe. With so many places out there needless to say we will fine...

oh man, I really do feel lucky I found this place. randomly went on a Wednesday and found that's when they have ridiculous drink specials ($2 for Bacardi cocktails! and they aren't shy about the pours), AND we won some cash. The kicker was that the guy working there (the owner, I believe) was super nice and helped us out when I needed it (found a pair of gloves I lost and held them for me... when we came back to retrieve them, we played more. and that's when my wife won back all the money she dropped previously!) Ill be back for sure. Would come back every...