Burger King — Restaurant in Scottsbluff

The food is good the atmosphere is good but the service sucks that lady Diana she is like the rudest person this is like a handful of time she's been rude so this time we just walked out and didn't eat anything obviously nobody's talking to her about her customer service she is so rude I don't know how she works there with that attitude I wouldn't even give her a star but if you want people like that working for you that's why you only have three and a half Stars people need to be polite and she definitely isn't she's the only person in that store that we had problems with can we talk to the manager and doesn't seem like anything's happening she still as rude as can be you must be desperate to keep a person like that😡 and I'm talking about the Scottsbluff...

We don’t go out to eat fast food often but my family and I went Friday 6/13/25 and the staff had the smallest pop of about 5-6 cars total and they we running around stressed out; Couldn’t handle it. The food they gave us was cold and had been sitting there for at least an hour or so. As they were taking our order the guy working the drive through must’ve been new because he couldn’t hear anything we were saying to him though we were loud and clear. Experience was Trash. Haha I’d recommend to just go to McDonalds which I never go to. Very disappointing. The other day they weren’t as bad. The staff the had...

Couldn’t figure out how to get two orders out that are both in the same car. Was then told it was our fault our orders weren’t correct because of two orders for one call. Get home and both burgers I ordered for myself are made wrong and I didn’t even order them in a special way. To top it all off I try to call the store to tell them about my experience and the only number I can find is a 1-800. I give it a call and ask to be forwarded to the Scottsbluff BK and was then told that they have not submitted contact information to BK headquarters....