Starbucks — Restaurant in Scottsdale

Walked in here asking for a Triple Mocha Frappuccino. Received a “triple mocha latte?”.... I let the lady know that is not what I ordered. She had a attitude and said “THAT IS A TRIPLE MOCHA!!” while pointing at the drink. I explained that’s not what’s Triple mocha frap is & she said “you keep saying triple, grappa don’t have shots!!”. At this point I’m confused so I had to pull out my phone and google a Starbucks triple mocha. The lady then said ooooooh & made my drink. First time I order that at a starbucks and them not knowing...

I had the worst experience at the Starbucks the barista was extremely rude I asked for 9 pumps of chai there was a none in the container so when I got it there hadn't even been 2 pumps put in it to ask for more he was extremely rude so I asked to the manager was and he said he was busy with all my heart it's pretty sad customer service so many people out of work and Starbucks tires managers that act...

I came in furious because I ordered from Uber Eats and my order was wrong but the people in this location took care of me! I was so upset because my order was wrong but the way I treated and taken care here was so wonderful!! My drink was corrected and was so delicious!!! I made sure I apologized to the cashier profusely because I was way too upset over a drink that can be corrected! This location is...