Taco Bell — Restaurant in Seaside

Can't really say much here. Typical Taco Bell...that at times is really good and 9ther times rather poor. The food quality, like most massive food chains is fairly consistent, taste wise...but like all of these types of places...the quality falls squarely on the crews working there.

Sometimes the food is put together with care and produces something which can look nearly as good as the menu pictures. Other times, the food is hastily and uncaringly assembled and barely resembles anything intentionally created for sale.

This all points toward the leadership of each restaurant and how the Manager, Supervisor...or even Shift Lead works their shift to help motivate and hold crew members to standards.

Anyway, this particular Taco Bell seems to have their best leadership during the lunch time. Each time I've been there during lunch...I receive HOT food, put together well and looks and tastes like the menu items. Further, they nearly never make mistakes on the order...which being an old time Taco Bell consumer means I special order many items to recreate items no longer on the daily menu. This store...during the mid day shift...does a great job.

The rest of the time...its a bit...

Generally, this location is good. Good customer service and quick order times. Food is warm and fresh. Drinks have always been good for they have never been out of any of my choices.

Unfortunately, there are times when some employees are not interested in being helpful or just friendly. Not a good feeling driving up the window and not being greeted or being told "thank you" or "bye, have a nice day and thank you". You really should be teaching employees how to incorporate the courteous part of customer service. I know that these stores are individually owned via franchise. If you are a business owner, your profits and success can be directly affected by what happens during the ordering and receiving process. You are falling short in this area. I am only 1 customer making a point to let you know. Think about how many thousands aren't...

The worse customer service I have had! They always close the breakfast before time. I am talking about Seaside store on Fremont..2 times I went to get breakfast they said breakfast was closed and it was still 10:20..the advertisement breakfast says 11:00am..the lady who looks to be on charges looks always mad;she doesn't say Hi or feel you welcome. Today thinking to on breakfast time and don't find the same answer I called to make my Order by phone but the lady refused to take my order... she said I need to order on line!!!...I suppose to order by phone is one of the choices in all the restaurants. That's why you guys lost your customers! I am very disappointed ! I have been working for a restaurant for 20 years and this is not the right way to take...