Wendy's — Restaurant in Sebring

I’ve lived in Sebring all my life. I eat a lot of Wendy’s chili and usually two large chilis and a-baked potato getting it for supper after work probably 2 to 3 times a month. At times I will get a chili that’s nothing but water/juice in it, I go through the drive up and when I get home, I see I got chili juice instead of chili, when I call back the manager is usually sweet enough to say we’ll replace it, so later on in the week or a couple of weeks, I let them know and they just replaced it and they will take my name well Tuesday night or Wednesday night. I was in there got my regular two things of chili and baked potato got home nothing but water called them a little lady that answered the phone said she was a manager and that she would replace it and took my name. Well this week I went in there to get my chili and the heavy dark manager question me wanted to know if I had my receipt wanted to know who the manager was and I explained to her what all happened well, I can’t do nothing about it. You’ll have to talk to the manager about it is short and her conversation with me. I said no problem. I’m done with Wendy’s and Sebring. I turned around and walked out the more I thought about it. I really needed to do something about it so this is the starting of what I feel I need to do thank you...

I had once written a glowing review but had to change it after my experience tonight. Went thru the drive thru for dinner. Got a taco salad, a baked potato and a chicken sandwich and two frostys.

The sandwich was ok, you can't really screw up a plain chicken sandwich.

The potato, they forgot the condiments. I'm sorry but who eats a baked potato dry? I would think most people in the food service industry would know this.

I used to work in fast food, trust me, my customers didn't want for anything.

Now, let's talk about this taco salad. First off...this isn't Texas....taco meat on a taco salad ...not chilli.

Secondly, in the salad was the end piece of a head of lettuce and the end of a tomato. Also the lettuce was huge pieces, not cut well or torn well. I don't need it shredded but this was seriously a mess.

Someone just threw this together and it's a shame. They obviously do not take pride in their work and my family got to suffer for it as a result....and pay for the pleasure of it.

I sincerely hope they do better in the future. If that happens I will change my...

I cannot believe the outstanding customer service that I received at this location. About a month ago I lost my false teeth. They were wrapped up in a napkin, and I was visiting with friends at this location. Not knowing my dentures were inside one of the napkins, one of my party picked up all the napkins and tossed my dentures into the trash. We all left and I never thought anything about it. I got home and about 45 minutes later I realized that I hadn’t put my dentures in the cleaning solution for the night. I started to panic because I couldn’t find my dentures. I realized that my dentures were last seen at this location of Wendy’s so I went down there and Bianka, Jason, and Alex were wonderful. They pulled all the trash bags out of the dumpster after doing closing up procedures for the night and we went through all of the bags looking for my dentures. We spent a good hour and a half doing this. Unfortunately, we did not find them. I cannot speak highly enough to these great people! The food is also of high quality in great tasting. I definitely recommend...