They can take reservations over their limit and don't update you even though you can't be seated. I called in suspicion after an hour.

"How long will it take more?" "At least an hour." "When do you close?" "In 45mins." "How would that work?" "....uh... well... we do our best."

On every Tuesday evening, several hundreds of tourists are dumped into this small town with empty stomach after 6-8hr cruise. More over, almost half of the restaurants in town are closed every Tuesday. I heard there are cruise departures NOT every day but only for 2-3 days per week and Tuesday is one of the cruise day. If I were aware of the situation, I could look for or prepare another options but unfortunately I wasn't. I could talk with multiple hungry families on street who've waited for more than 2hrs for nothing. My family also waited for more than 2hrs. Some other restaurants didn't even take waiting list. You have to wait in front of the door till be seated or closed. I returned this restaurant just to find that I had no chance to be seated. Well, at least I discovered that they do take-out. Yeah, I wan't told. I asked and got very reluctant "yes". I was told another 20mins but again waited another hour to grab pizza in my hands. 3hrs just to grab pizza to go. The dinner advanture strated at about 6pm ended near 9pm. At least, I could give screen time to my kids to forget hunger. Again, if I knew it, I'd have ordered pizza to go at 6pm.

It seems like the Seward town has built up kinds of tourist trap. They know you don't have that much options other than what they offer and that you'd unlikely be back in the near future. So, they already know they don't have to care about you. And they don't. Any way, they will have their tables filled. When I think back now, probably the receptionist just made up numbers of waiting time or waiting team numbers. I give one more star to this restaurant only for opening on Tuesdays. If you have a Kenai cruise booked on Tuesday, good luck.