LongHorn Steakhouse — Restaurant in Shelby

I realize that they are new and probably still working out kinks. I get that. I visited here yesterday with my family. The service was nice. You could tell there were corporate managers here for the opening of this restaurant so the niceness will more than likely wear off as time goes on and the corporate managers go back to their respected restaurants. The food took a while to come out [30 minutes plus] which, again, I get because this is a new restaurant. However, when our steaks came out, they were not cooked as requested. Medium and medium-well were rare. We had to send them back. The new ones were still not done to our liking but at that point we were full from sides/appetizers that we just took the steaks home and will finish the cooking process there. My loaded potato had about 2 pcs of bacon bits and barely any cheese. I feel like that should have been addressed before serving to the customer. The restaurant itself is decorated very nicely and the atmosphere is nice as well! I will be interested in seeing how this restaurant is operating 6 months from now. My picture is of the appetizer (onion petals) which were absolutely delicious!!! Overall,...

I recently dined at this new LongHorn Steakhouse and had a mixed experience. While the food was cooked Picture perfect, I encountered a significant issue with the flavoring. Unfortunately, there was an overwhelming amount of MSG (monosodium glutamate, which is a food additive used as a flavor enhancer) in everything I ordered. The steak was so salty that I had to spit it out, and this was after they sent out a second steak.

The high levels of MSG were not limited to the steak; the mac and cheese, shrimp and broccoli were also heavily seasoned with it. When the third correction still wasn’t right, I found myself with an MSG-induced migraine and decided to cut my losses and leave.

On a positive note, the service was professional and polite throughout my visit. However, if you have a sensitivity to MSG, I would caution against dining here. It seems that the seasoning is applied in excess, potentially leading to health issues like mine.

If you enjoy MSG, you might find this place suitable for your tastes, but I’m personally disappointed and hesitant to return due to the risk of another migraine. I’ll update if I decide to give it...

I have so many complaints, coming to eat it was so many tables empty but was told it will be a 50 minute wait because of the service was short, After waiting, my daughter and I finally got seated and I had to ask where was the bread and the waitress told me it was a wait for that which I completely understood but it should of been told when seated. The flies in there was ridiculous so I asked for a to go box to keep my food closed while not eating it to keep the flies from landing on my food and I was bought everything but a secured box then when I got one it was a dollar tree box that wouldn’t close and management said they are out of so many things including some items that’s on the menu, I ordered then later on was told we don’t have that choose something else. also the sprite was apparently out and tasted like medicine, I wish could post the box cause I have pictures. Food isn’t nothing like the establishment in Gastonia. I waited a while for non appetizing food I will never come back to the Shelby location a complete waste of money I should of knew Shelby can never have nothing great I...