KFC — Restaurant in Shepherdsville

Final Update: hours old fries. Dark colored water for soda. Everything cold. Last time they gave me an inaccurate order. Time before that I had a missing item. 3 in a row. I tried. They failed. Back to one star again.

UPDATE: Well, I didn't stay away nearly as long as I said I would. Partially because they sent me a voucher after I lodged a complaint with CS. I've been several times over the last couple of months and I must say, everything has improved dramatically! I have upgraded from one to three stars, remembering the bad experiences. If the bad experiences get further into the past, I will return and upgrade again. If the last two months were my only experiences I would give 5 stars. I'm happy to say I would once again recommend the local KFC.

ORIGINAL REVIEW: I like KFC. The people who work here are very nice. I’ve ate here 100 times in the last 5 years. I probably won’t go back, at least for a while. They mess up 90% of my orders but I deal with it They refuse to give extra crispy chicken. Last two times I went I told them extra crispy 3 times and then at the end of the order I said “did I mention I want extra crispy?”. Still can’t do it. Three visits ago they didn’t give me fries or a biscuit with a chicken nugget combo. $11 for nuggets and a drink. My last visit I added in two plain chicken Little’s, and I said plain twice. Of course they slathered them in extra mayo. I even checked them, but the mayo and pickles were on the bottom so I didn’t see it until I got home. Nice trick I guess lol.

It’s partially my fault for continuing to visit up to this point. It’s quick and I love KFC. Maybe I’ll go back in a year or so and see if there’s any improvement if they manage to stay in business that long. There is a reason it’s the only drive thru in Shepherdsville with no...

The restaurant wasn't busy and it was nice and clean looking inside and out. Fast friendly service tonight. I ordered an 8 piece original recipe family meal, it included 2 large sides thankfully, because the chicken I received ISN'T fit for human consumption, no way near as good as Colonel Harlan Sanders used to have in his restaurants! The food has gradually gotten worse throughout the years and increasingly more expensive, an 8 piece family meal cost me $31.56 to carry out tonight! They changed the coleslaw years ago and it lost its rating from myself and family, as "the best coleslaw available at a restaurant!" Corporate decisions and corporate GREED I'm sure, buying from Sysco foods or similar more than likely. No longer making the Colonel's slaw from scratch, and now what I received as "original recipe" is definitely NOT THE COLONEL'S "original recipe chicken!" This order was so very disgusting that I could only stomach a few bites of the chicken breast and SO BAD that I will NOT be going back to KFC AGAIN in the remaining years or days of my life! The remaining chicken will be given to my neighbor hoping maybe his dogs might eat it, I do have my doubts though! WOW, it's a shame that such an iconic restaurant from my childhood could take a dive as bad as they have throughout the years! May you RIP Colonel Harlan Sanders, your restaurant is probably soon to join you I'm...

This was the first time I have ate at this specific KFC and what drew me there was of course the "all you can eat buffet". However, I did not eat the buffet. Instead I decided on the 5 piece tender box with mashed potatoes and gravy and a medium drink for about $9. What deterred me away from the buffet was the chicken options. Personally I prefer the tenders over any of there other chicken and their lack of tenders on the buffet is the main reason I did not get it. The rest of the food in the buffet line did not look very appealing either, almost like it had been sitting there for awhile, and the desserts just looked quite unappealing. However the restraunt as a whole was very clean and appealing. The service was very fast and the servers were very nice. My food was very hot and tasty. I only have two complaints about my meal: the portion size of tenders and side were very small, the other was that the fruit punch and the sweet tea were both very bland. Overall 3/5 for great cleanliness, quality ...