Cicis Pizza — Restaurant in Shreveport

The only reason I’m giving this place 1 star is because of the men who worked here. They were great. The man who appeared to be the manager was doing a great job. Another younger guy would come out and clean so the place looked great. They followed Covid safety just fine. I really wanted to give this place no stars though because the women at this location made my visit the worst experience I have ever had at a cici’s restaurant ever. As soon as my kids and I walked in I felt negative energy from the cashier. She didn’t greet us, she was on her phone, and looked super annoyed to see us. We paid, we sat down, and the first thing I did was get up and got my kids some pasta. The same cashier served the pasta. I asked her for 4 Alfredo pastas. She hands me one and just looks at me. I reminded her I needed 4 because I wasn’t sure if she had heard me. She rudely responds, “I KNOW!”. At one point I got up to get pizza and had to stand for a min because the cashier was at the front with her phone and wouldn’t attend me. Another older lady came and as soon as she stood next to me the girl came over and asked the older lady what she could help her with. Super different attitude than what I was getting. The older customer told her I had already been waiting for a while and she turns around and looks at me with her stank face. Even my teen daughter did not want to ask them for pizza because she also didn’t like the attitude we were getting. When it was time for dessert I stood up and went to get it. Another female worker there with a stank face of her own served me the desserts. It literally felt like I had just asked her for a sacrifice because she had to serve me the food. She looked like she hated working there. I can’t wait for Covid to be over with because i hate having to ask people to serve me my food. Especially when you get negative attitude for it. After a while of being there I noticed that they gave certain customers a different type of service than us. I felt targeted by the female workers there. Not even because was alone with my kids did I get any type of respect. I proved a point to myself. As a teen I worked at a Cici’s and I remembered they always had us thank the customer as they walked out the door and thank them for coming. I told my daughter to pay attention to cashier when the older customer left vs when we left. When the older customer left with her grandchildren the female workers quickly noticed and did as expected, thanks her for coming and said bye to them. With a super nice attitude. When it was finally our turn to leave I reminded my daughter to pay attention. We walked out and nothing. The cashier saw us leave and she completely ignored us. At that point I knew for a fact the cashier had something specifically against us. I’ve never in my life had had enemies but coming to this location felt like I had one. It almost felt like middle school where girls don’t like you for the dumbest reason. I’m not sure if the cashier confused me with someone she hated or what was her problem. We’re from out of town so I know I have never seen these women in my life. As soon as I got in my car I called my husband and told him about my experience. He mentioned to me that he notices this attitude from many people in Shreveport. I will NEVER visit this location again. I never once let my kids get up to get their own pizza because I didn’t want my small children to get treated bad. I would have actually gone off at them. I avoid confrontation so I’m writing this review in hopes that the manager does something about his workers. Again the men here were great! But the women seriously NEED love in...

First impression: the floor was sticky. It's a pizza place marketed to people for quantity, not quality, so that's not a complaint, just an observation. The cashier was a wonderful person and set the low bar we had just a bit higher. Then we reached the buffet. The salad was wilting. The pizza bar was bare. When we asked the acting manager (I hope for these employees' sake he isn't the real manager) for more of a pizza, he asked us several times exactly how many pieces we would be eating, because it wouldn't be worth it to make it. He did eventually put more of it out, but we overheard him mocking our request with other staff. We sat through another customer yelling across the restaurant, cussing at her children. We bought $5 of "cici tokens" and ended up with a handful of chuckecheese tokens? The arcade area was grimy, and the machines ate about half of our tokens. The driver game has such a fuzzy screen its impossible to play. After a sports team came in and took off their masks while getting their food, we left. Normally I wouldn't leave a bad review, but this was an absolutely surreal experience. Edit: the cheese pizza and garlic sticks (?) both were dripping with grease. Not a "mmm delicious" amount but a "this is going to make people...

Placed an online order to assure a timely pick up. Get to the store and there is no employee in sight. I say hello a few times & I don't see not one employee. I sit down and wait for 3 to 4 minutes. Still no employees. I can hear cooks in the back- I say hello yet no one comes to the front, so I decided to fix me a slice of pizza and sit down and wait-still, no one , even after I finished my pizza. I decided to call the store phone and a young lady appears from the back and answers the phone. I ask if my order is ready, she realizes that I am the one sitting at the table that she's talking to- thr order was ready, however, Was not as fresh as it would have been had I not had to wait 10 to 12 minutes on assistance. The store was slow, only A party of three was dining in- The customer service was not what I'd expect after having a customer. Wait for no apparent reason for 15 minutes to pick up a...