Starbucks Coffee Company — Restaurant in Shreveport

I just stopped in here with my daughter to get some drinks. The two individuals working on May 22 2025 at 1:30pm served us an XL frap and a medium cold coffee. They were so nice and very patient with my child and I taking forever to pick out what we wanted lol. Our drinks were the best Ive ever had and I am regular customer. Everything was clean and stocked and in good working order. What’s so crazy is that upon being rung up on the register and while going to pay (I used my debit card) I realized there was never an option for me to tip while using my card which irritated me because the service I was receiving was so great. I deff don’t think these employees should be missing out on multiple opportunities to be tipped when they are working so hard and so well. Starbucks you should fix this. Good work and good employees are hard to find and these two deserve better. None the less my 12 year old ran back to the car and dug some ones out her purse so we weren’t leaving them with nothing which what would happened BECAUSE THERE IS LITERALLY NO WAY TO TIP WITH MY CARD. I hope these two employees get recognized for their hard work. They made our day with how delicious these drinks are. We just finished them in the parking lot while writing...

Terrible, terrible customer service, was with family member and the rudeness of the barista, was unacceptable. Ordered online, order wasn't ready when we went thru drive-thru. Had been sitting in line 22 minutes already and was told order wasn't ready and we'd have to come inside. Well, took another 6 minutes to get thru drive thru, stopped and checked at window, tried to cancel order, was told to call customer service, to cancel, so we told him, Scott we'll be in to pick order up After an additional 8 minutes, order still wasn't ready. Needless to say, I will never go here again. Thanks for letting me vent. Sorry for the bad review, but have NEVER had an interaction like this at...

RHINO COFFEE IS WAY BETTER. This starbucks location seriously has the slowest service ever. They could at least step their game up and actually go outside and take orders so people arent waiting in line forever. How long does it take to make coffee?! You would think they'd show more appreciation for their customers, esepcially since they are one of the few businesses thriving in this city. Rhino has better coffee. Better service and way better prices!! Plus an awesomely authentic coffee house atmosphere that feels cozy. Both locations!! Not like this cold, commercialized chain of stores that doesnt truly care about their patrons experience. Especially here at the one on...