My kids and I went to burger king and ordered foods and drinks, the food was great which I was happy with since I seem to always get cold foods, when it was time to fill my drinks they only had diet drinks so I asked the lady working in the drive thru if she had regular drinks in the drive thru, the only thing regular she had was orange soda not my favorite but at least not diet, I went back to my seat and took my first sip only to find it was flat and was not sweet at all. I couldn't drink it then my daughter got her drink and made a face and yelled"disgusting, no taste at all". I felt bad about spending the money and not being able to enjoy a nice cold drink. I complained about the drinks to the guy at the window and hinted that I wanted my money back or at least some ice cream, he went off on me yelling I wasn't going to get my money back and asked why I went up for a second drink before I complained which I didn't( he must have confused me with my daughter as I only went up there once when I asked for a regular drink from drive thru); the lady intervened and gave me two cups of plain ice cream, I regret taking it because by the time I left I was so pissed about the way I was treated by this man. It was clear in his mind that I had drink my soda, and wanted my money back as if I was some kind of dishonest person, not my character at all. I won't be going back anytime soon, he offended me and ruined my outing...
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This past Friday around 3:30 pm, I stopped by Burger King at 53 Boston Turnpike, Shrewsbury, MA. 01545 with my eight year old son to get a quick bit for him before taking him to his class. We went through the drive throu and placed the order. My son has a severe peanut allergy and is allergic to seseame seeds, so I made a requests on particular items when placing the order. When I received the food I've ordered I pulled up to make sure I received everything I've ordered and the food was safe for my son to consume. The order was wrong and a couple of items were missing. I went inside to have the order corrected, but instead I was given an attitude by a woman employee that was supposably the manager when I asked another employee if I could see the manager. This was a horrible experience and I have never been treated this way before. This woman was covering her name tag and I could not get a good read, so I made it clear that I would contact the district manager regarding her behavior at which point I was cuss at and verbally threatened with physical violence. Someone has to take a look at this locations employees in operation as this behavior is...
Read moreThis Burger King is horrible the customer service is bad too. When we went there we ordered mazzarella sticks the crispy spicy chicken sandwich and fries and chicken nuggets. I also ordered a sprite and a frozen Coke with that. The lady who was giving it to us she gave the frozen Coke but instead of the Sprite she gave me a Coke. When we returned the Coke she gave me a dirty look. She gives me the sprite and we leave. We're eating the food the fries don't taste like anything there cold, the mozzarella sticks are old the chicken nuggets are hard and disgusting and I was honestly scared to try the sandwich I don't think this is a good place to eat here they need to work on it better because we ordered like in the morning we ordered at 11:30 in the morning so this was a very bad experience. We didn't bother returning it because we didn't wanna waste our time and we...
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