Five Guys — Restaurant in Shrewsbury

Just like any other 5 Guys you've been to, they are consistent with the standard model. The burgers are incredible - flavorful, cooked perfectly, and are well seasoned. I appreciate that you can get them in a bowl without a bun - they're fairly calorie dense.

Service was ok, they had some trouble with the shakes (had difficulty ringing them in and then forgot to make them) and they mislabeled the burgers, so we were shuffling burgers around (thankfully we were all family).

The fries are absolutely awful, I'm baffled as to why anyone likes these. It's not this location - it's all the locations (so if you like their fries, you're all set!). They are soggy, flavorless, limp potato sticks. The blessing/curse is that they have malt vinegar, which is my favorite fry condiment, but their fries are lackluster so even all the malt vinegar and salt in the world...

I worked here for 3 years this is literally the worst job i ever experienced. Been through 3 GMS. The gm currently would always talk about the employees in such a horrible way. Would make weird comments about her husband and there intimate life. She would also make rude comments about people addicted to drugs. i loved all the employees but definitely not the GMS. Don’t get me started with Jason and Mellisa who i advocated my concerns to and nothing got fixed! Go where you’re valued! I quit there and my mental health has been so much better. Also I tried to use sick time because i had the flu and they tried to say i was lying. Till i showed them proof of my doctors note and it coming back positive of flu/influenza. No one should be treated that way. Five guys do better. Treat your...

We went to this place today and they did not have Coca Cola in both machines; so we asked for them to refill and they told us the manager said they would change it and they never did Therefore we did not get to drink anything while eating. I asked for banana shake and 10 minutes later no shake and she comes back to me to let me know no banana. I told her just to give me cookies and cream and 10 minutes after ordering that she comes back and says they do t have it however they have Oreos which I believe is the same but I think they forgot and try to act stupid. Management sucks if you don’t have your most popular drink ; and make it available after they ask you to. The girl came out to sweep and told us she would change it but we left...