I’m shocked at how badly this place handled something as simple as a kids meal. I ordered from the kids menu – a roll with “easy rice” and fries. What came out was a tiny portion of rice with only two pieces of tempura. When I asked about the fries, the waiter (Natalia) actually came back demanding that I give the rice and veggies back so the kitchen could replace them with fries. Excuse me? Food that’s already been served should be discarded, not taken back from a child’s plate.
It got worse. She later returned asking for the two small pieces of tempura off my son’s plate. My child almost cried because they were trying to take food away from him just to “fix” their mistake. That’s not just unprofessional – it’s morally wrong.
On top of that, the two kids meals we ordered didn’t even come out together – they were served about 15 minutes apart. The Coke was flat. And Natalia had no clue what “easy rice” meant, assuming it meant less rice on the side, leaving my child’s plate practically empty.
This place has incompetent service, poor communication, and no regard for basic customer care. Taking food back from a child’s plate is...
Read moreSpent $100 on a to go order.. we drive 15 mins there and home when they call us to tell us that they gave us the wrong order.. they then ask us to drive back and get the correct order.
By now our overpriced and hot order is cold.. so we ask for a refund. JERON told me they are unable to do that because the manager is gone?? Go fish sushi you wasted 30 mins of my time, gave me the wrong order AND STOLE $100 FROM ME.
If you cannot handout the correct order or execute a refund after messing up this badly without your "boss", maybe you should just close down the restaurant for the night until someone that can handle things returns.
Won't ever go back. My wife has been going here for a decade. This is my first yelp review ever! I don't complain usually, but seeing as GO FISH SUSHI STOLE $100 from me I felt compelled to.
So now I am out $100 on Easter weekend and without dinner for the night. You would think they would at least come clean and let us keep the cold food and return our money but no. Greedy, overpriced and not that good of a restaurant to begin with. Should have gone to Hikari as was...
Read moreWe (party of 4) went on a Friday evening and they were swamped inside and out. We were told the wait would be about 30 minutes, and they would call us when a table was open. They were exactly right. In 30 minutes we got the call. We ordered some apps and then the main courses. The one thing that was dissapointing was that everyone got their food at different times. The rock cod came about 20 minutes before everyone else's main course, which was about 1 hour after we ordered. I completely understand they were packed and it is difficult to coordinate all meals. Even with the long wait and food arriving at different times they are still being rated a 5 star. The main reason for keeping 5 star is that the food was so delicious. Besides the cod, we got a few rolls and nobody was complaining about the freshness or the taste. The only complaint was they wanted more, just didn't want to have to wait for round 2. The favorite was the rattlesnake roll. We will be back, probably during the week though. It is really great to see that a Simi Valley local non-chain restaurant...
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