The Game Exchange — Local services in Simi Valley

DO NOT BE SCARED TO ASK IF THERE IS ANYTHING IN THE BACK. Unlike most video game stores where the glassy eyed employee will look at you blankly and say "Everything is on the shelf/in the case" (I see that stack of games back there!! What are they broken? Sold? On hold for someone? Acknowledge them!) this store has ample stock in the back that they will happily bring out if you ask them to. I'm not talking duplicates either, I mean real quality titles that they just don't have space for on the floor.

The owner here is a great guy, several times I have been in there and he is always talking to the customers in the store, giving great customer service and taking an interest in what they have to say. It is a welcome change from your standard game store where at most they look up briefly to utter a few forced grunts before going back to playing on their phones.

In my opinion they used to have a stock problem but in the last 2-3 months they seem to have fixed that, they have had a good selection of NES titles the last two times I have been there and the owner says he is working on getting more.

He also services and cleans up new and retro consoles from what I gather. So I think he is worth...

Joe the owner was really helpful, friendly and knowledgeable. They have a great selection of games for every system which is nice to go in and be able to browse some classics, that are a blast to play. I love going here and walk out with some piece of nostalgia every time. I have got playstation 2 Nintendo 64, and Nintendo DS games, as well as cords cables and memory cards i needed for my systems. They're rental policy is awesome and if you buy a game and don't like it you can take it back with in 3 days. This place is a blessing. Glad you guys are...

Prior visiting, I called twice if the store had specific items in stock. The phone calls were pleasant and Adolfo was very helpful. I loved the "on hold" music.

When I visited the store, it was clean and tidy. The selection is good and the prices are fair. Adolfo is very knowledgeable and kind. I walked out of the store satisfied with my purchase.

To the owner/staff: an area for improvement is potentially a website or some kind of social media presence. Button Delight in Canoga Park has a good website that might be...