"I had an incredibly disappointing experience this morning when I visited your establishment for a double chi latte, which cost me $7. Unfortunately, I was denied access to the bathroom by a barista, a short-haired lady who did not have a name badge. I asked politely, but she showed no intention of being helpful or providing service. This exchange felt biased, and as a Latina, I couldn't help but wonder if I was being racially profiled. It's disheartening to experience such treatment, especially in a supposedly safe neighborhood. Even after making a purchase, I was not allowed to use the restroom, which is deeply concerning.

I strongly urge your management to retrain this barista and address the issue at hand. As someone who travels extensively, I was genuinely taken aback by the attitude displayed by this individual. Moreover, I will be advising my friends, who are staying at nearby hotels for the entire month, to refrain from spending their money at your establishment. This was an absolutely horrible experience!

We live in a world with numerous options, and I firmly believe that with proper service and the absence of racial profiling, customers would gladly return to your location. I'm extremely upset, and I want you to know that the janitor, who was very kind, had no issue allowing me to use the facilities. He too expressed disappointment with the way I was treated. Please take this matter seriously and address it promptly."