We loved our first visit to Kai Ola on Cedros so much that I posted about it on Facebook along with photos. The Hawaiian special had been beautifully plated with orchids and sauces that were swirled into a beautiful design, and the flavors were amazing. The second visit, unfortunately, was disappointing. The fish was grossly chewy and the rice wasn’t sticky and fell apart, so the rice from my tuna maguro ended up in the soy sauce bowl and the tuna got soaked so was overly salty. My friend’s tuna roll wasn’t impressive either and fell apart when we tried to share it. Worse, the service was horrendous. We tried to flag down our waitress many times and in most cases gave up and just asked our sushi chef to relay a message for us. We had asked her in the beginning for separate checks, and of course we’e presented with one in the end.
I’d give it another chance, but was sorely disappointed. I know it’s not up to the quality of our past visits to their sister restaurant in Leucadia. Only posting because I think the owner should be aware of it since he...
Read moreI don't drink alcohol and the first few times I went to Local Roots, there were several rotating NA options on tap. More recently, they have limited it to 1, but were also offering can pours so there were still multiple flavors to chose from. When I went back with my partner this weekend, however, the bartender told me that the cans are only available for purchase in 4- or 6-packs so I didn't order anything. I'm disappointed because it was my favorite place to take friends and visitors for drinks, but without the NA options it's much less appealing. They have the cans refrigerated next to the bar, I hope they make these available to enjoy onsite again...
Read moreSo I got a gift card for Christmas to local roots, excited and went last night for dinner to try it out....... and this is why I don't go out much to establishments, service sucked, 45 minutes to order a stinking sushi roll!!! And loud in there, they were doing trivia. Ughhhh....had 1 kambucha...God I left hungry didn't even eat sushi....young man named omar was trying to be nice about my experience, thanks for trying. But overall a horrible experience at local roots, sorry guys, I expect excellent customer service when I do out spending good money....
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