Unfortunately not a good spot at all — the new transition in ownership is quite evident in our lackluster experience. Staff struggled to communicate and were inconsistent in their service, which would be forgivable but was quite difficult to navigate with a gluten-free person in our party. However, the worst part of our meal was the absurd extra charges for frankly unpalatable food.

We ordered the gluten free chicken and waffle, and gluten free chai french toast — I think the photos below speak for themselves. The typical French toast comes with 3 thick brioche slices and home fries (all of which is written explicitly on their menu!), but the gluten free option, which cost $3 extra, was literally two pieces of sad, tiny bread with the smallest chunk of butter on it (they couldn’t even spare to at least give the same number of slices of bread??), and fully left out the home fries. We were only able to speak to a waiter after expressing our disappointment, and he assured we’d be able to get spicy home fries — before bringing out normal, unseasoned French fries 10 minutes later. Charging $23 for two pieces of bread on a plate (not even an exaggeration…) is frankly insane, and we were honestly more shocked than upset when it was presented to us.

The gluten free waffle was also barely edible (couldn’t even bite through it, honestly as plasticky as it looks in the image, unfortunately), but even worse, we suspect that the chicken wasn’t actually gluten free. After raising our concerns to the manager, we were assured that gluten, nut, meat, etc. containing foods are prepared in separate fryers, but this doesn’t seem believable, as our gluten free member experienced significant negative symptoms indicative of having consumed gluten.

After speaking to the manager, primarily to explain our disappointments to help them improve, we were offered a tiny discount of removing two coffees from our tab — not even half the cost of a single food item on their menu (and we got other drinks too, but clearly removing ALL the drinks would have been too generous!). After expressing that removing the drinks didn’t really seem like a sensible solution to the problem, the manager implied that this was a negligible problem, and offered to deduct the cost of the coffee from the toast, instead. Only after fully explaining further did he finally agree to take the French toast off our tab — not that the money was even the root issue, but it seems insane that removing this item wasn’t the first, or even second, move to rectify the situation.

Overall, while it’s understandable that a new restaurant will have its struggles, this is an absolutely insane level of distinction and unprofessionalism. The prices are outrageous (a $10 mango lassi…), but honestly just that would be fine for a brunch spot. The bigger problem was:

1. Charging significantly extra for gluten free food
2. Even offering these inedible, pathetic gluten free options
3. Leaving out significant portions of these meals, which cost EXTRA (not less), without any warning from the servers — and not just removing gluten containing things, either (still so confused at why you would decrease the number of slices of bread on a gluten free order, especially when it looks so much worse anyways??)
4. Servers not being able to communicate fully and understand allergy concerns — we had to specify and clarify several times that we wanted gluten free options