Italian ices & frozen custards star at this counter-serve chain with a range of other cold treats.
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Not ever going here again, $5 and change for the wrong thing, told them and their response "we don't have what you ordered" and when I asked why they gave me something different without asking me, they said "we didn't have that" then asked for my money back and they said you couldn't have ordered what you did because we don't have it. My wife wife was with me and said, I heard what he ordered too, you said OK and took our money for what you didn't have? They looked at us like we were crazy or stupid.
So, if you want to spend money and get some random item, please go here. But if you care at all about what you eat I would stay away from this place.
Poor service, poor management and questionable food (if they don't know what they have and serve random items...)
Looked like a cool place and my wife was very excited to take me as her dad loves the kosher place next store.
Not ever going back. Will just go to Mitchell's, at least they serve you what you order and I'm sure they have no issue making things right if they screwed up. Unlike Rita!
Ps, I am not the only one they've...
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Absolutely fantastic experience! We stopped by for a treat while visiting the area, and the employee, Jessica, who helped us went above and beyond. She was so sweet and patient with my kids, offering great recommendations for custard and icee flavors that we all ended up loving. They’ve got a new custard flavor, strawberry and cheesecake swirled together which is amazing, and only there until June, so go try it out as soon as you can. Not only that, but she even took the time to suggest some local attractions for our family to check out. Her kindness and knowledge made our visit extra special. Highly recommend this place – both the treats and the service...
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They delivered to our house with door dash on a 96 degree day. My wife noticed it when she pulled in the driveway. They didn’t ring or knock and we didn’t order it. We checked with neighbors and they hadn’t either. We called them and told them what happened (there was no name or address on the bag). I asked do you want me to drop it off and they said they had already fixed it. I said you might want to report this to DoorDash and they said why? Meanwhile I have ice cream goop on my doorstep. I was just...
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