Sterling Steak & Lounge — Restaurant in South Snyderville Basin

My three takeaways: I wouldn't go back. I wouldn't recommend it to a friend. I don't want to eat the leftovers. Scene: The front door is not obvious. Also, this place has a vibe. I think it's 80s rock/pop culture in black and white and faux fur, but I'm not sure - you might love it. The sports bar screens were playing silent old 80s music videos, which, if we're honest, are weird. It was too dark to see my food well. We ate in the lounge (larger) area, but the dining area appeared the same. We sat at a hightop, but the chairs weren't tall enough for the table and the seats pitched forward we we had to hang on. The tables were too small for food and we found ourselves putting giant menus and lids and empty drink glasses on windowsill and an ottoman nearby. The walls were lined with B&W photos of 80s rockers, some of which we could recognize, some we couldn't - big shaggy hair and lots of guitars. HOWEVER! Whomever was performing that night, a single guy with a guitar, he was fantastic with an excellent vocal range and wide repertoire. Despite sitting in the back it was too loud to talk without yelling. Also, horse photo in the bathroom stall? Service: We were greeted promptly and told to sit where we wanted, which felt too casual at a high-end restaurant. Our waiter, also the barkeep, was largely AWOL. Later found out he was still learning his drinks - made his first of whatever my buddy ordered, couldn't list his Ryes. We ordered three sharing apps and they came out generally at once but did NOT fit on the table. They also arrived without serving utensils FOR the apps, so we were using our own flatware to cut cheese, serve salad, scoop jam, and manage seaweed salad and tuna. That was weird. Small table - our flatware also kept falling off, water cups got mixed together, literally had to negotiate plate trades so we could move stuff around. We finally ordered our mains - very pricey proteins with a la carte sides. To sum up - for a $60 steak, I need to be able to see medium rare (too dark), the sides should match the tenor of the food (mexican street corn did not go with any other flavors), and for the prices we paid, service should be SPOT on. I actually joked with another server who stopped by that the menus were too big for her table, and under their breath they said "tables are too small, menus are too big, chairs are a mess." Menu: The giant laminated paper menu lacked details. ANY DETAILS. Our server knew most of them, if we asked. We ordered the seared Ahi salad, the Ahi Napoleon, and the Stick bread with quarter brie and blackberry jam. The salad was fine, just a big lettucey salad with some seared ahi on the side and dressing on the side (not a fine dining move). The napoleon as described could have been amazing. It was kind of boring. It lacked nuance of flavor and depth. The stick bread was good, the brie and jam also good, the butter tasteless. But I feel like I wanted to know why that bread, why that brie - was it just president's? Why blackberries in January? We were offered a drink menu 15 minutes after being seated, orders for drinks took longer, and they came out erratically. For mains, we ordered a filet, a strip steak, a ribeye, and the sea bass. I feel like it would have been helpful to know why these steaks were going to be worth a pricey penny - how were they aged, where did they come from, which of the five listed sauce/butters is recommended by the chef for each? The steaks were good but not spectacular, the seabass fishy and a bit stringy(?), but by the time they took our orders and brought our food (2+ hours later), it was much later than we'd hoped and we were too tired to enjoy them. We ordered asparagus (woody ends, tips missing) and the corn (nice and fresh, elote style, full of silk) as sides. NO DETAILS on the menu about what each side was beyond corn or asparagus or baked potato or broccoli. It's not terrible, but PC has a LOT of great options. If they nail down and beautifully execute their niche, they'll...

I met the Chef in Park City and he told me all about Sterling and how dinning there is an experience, and not just food, so of course I had to go in and try it. On his innovation, I went in and sat at the bar. The views inside and outside of the restaurant were spectacular! Inside the interior was rustic with a phenomenal live musician playing great music. Outside there massive windows were a great view of the Swaner Preserve.

I ordered the lobster bisque as a a starter, then the filet with scallops, and finished off with a vanilla cheesecake and creme brulee for dessert. All of these were suggested by the Chef, and. boy was a right. The presentation of the food was gorgeous and unreal. Without a photo I couldnt describe to you the plating of each meal- pieces of art. It all looked too pristine and perfect to eat, but of course I was there to try the food. The bisque was a choice I normally wouldn't go with, but after the first spoonful I inhaled the rest of it. Then the filet with scallop on top. Again, almost to nice to eat. The filet was done to medium rare and cut so easily. It's cliche, but I really did cut like butter, and the flavor was unreal. The meat was just a vessel for the flavor, so so good. Just like with the bisque, I normally wouldn't do scallops, but again the chef recommended so I had to oblige. It was the perfect pairing with the filet, and something I wouldn't have gotten, but happy I did. Lastly was the dessert. Cheesecake with strawberries was filling and refreshing, and a creme brûlée with a nice and hard shell on top made for the perfect finish to the night.

Food was amazing, and so was the staff. Even though they were busy making drinks at the bar, seating people, serving dishes, and taking orders, they always had a sec to check in on me and thank the guests and they headed out. They were all super friendly and I had a great conversation with the bartender in-between dishes. The restaurant has a cool vibe, and the live music is the glue that brings the food, service, and drinks all together. Also, Sterling is in a subtle location, and so dining in for the first time felt like I found a hidden gem all to myself. But of course it was too cool of a place to keep to myself.

Five...

In this steak restaurant, the atmosphere was pleasant, the food was delicious, and the live music featuring singer Tim Schwartz was truly exceptional.. His beautiful voice captivated the audience, effortlessly traversing genres from country to jazz. This aspect of the evening was a resounding success..

However, the service was terrible and "THE WORST" I have ever experienced in my extensive travels across over 25 countries in the past 45 years. As someone who enjoys dining at a variety of establishments, from local gems to renowned fine-dining experiences, I was deeply disappointed..

Despite the restaurant not being particularly busy, our wait for taking orders took place 30 minutes after we at the restaurant. And the food stretched almost to an unacceptable one and a half hours. This significantly detracted from the otherwise enjoyable atmosphere..

While the food and entertainment were commendable, the service issues left a significant negative impression. This experience serves as a reminder that even the most delectable dishes and talented performers cannot compensate for unacceptable service..

Dear Restaurant Owner,

I appreciate your prompt response..

HOWEVER, YOU HAVE MIXED ME WITH ANOTHER CUSTOMER.! We had a reservation a week ago, and did not have any problem with your people as we came to your restaurant. But we as well had the worst service like the person you wanted to reply.

Again; as mentioned in my review; the food, the atmosphere and the life music was good; but the service and wait times were not acceptable. It was the worst in my life..

As being a long-time Google reviewer I never received such a reply from any restaurant owner.. Even though I am not the correct person you wanted to reply, an owner should always respond professionally and strive to improve their establishment for...