Trio Cafe — Restaurant in Southfield Township

Sometimes when I come into this restaurant, I receive some of the worst customer service I’ve ever experienced. Just because this is the most convenient place to eat in the building does not mean professionalism should be optional. The food is already inflated in price, and when I am spending more purely for accessibility, I expect quality service in return.

On several occasions, I have experienced and observed rude remarks toward customers, a lack of courtesy, and an overall attitude that makes guests feel like an inconvenience. That is unacceptable. Please do better. I rarely take the time to write reviews, but the consistency of poor service here has reached a point that cannot be ignored.

Additionally, I have noticed that instances of unprofessionalism seem to be directed more often toward a specific group of people. This does not go unnoticed. Every customer deserves kindness, respect, and professionalism especially those who choose to spend their hard-earned money at your...

I’ve been going here for breakfast and lunch pretty much every day for the past 6mo. They always have amazing food, amazing service, and all around is just a great cafe. Their tomato soup IS...

Woman at the register extremely disrespectful. Very poor customer service coupled with hostility. Do not patronize...