Fire Iron Grill — Restaurant in Southfield

Food was decent but the service was terrible. The waitress was not writing anything down, and would walk away after we told her one or two items. We would have to like try and tell her things before she ran away from us. We had a group of 5, ordering drinks for a birthday, and the waitress and bartender did not give two craps about us. Wouldn’t give us a drink menu at ALL. Multiple times we had to go to the bar to ask for things and get our watered down drinks that had been sitting. One time she wouldn’t even give us the drinks at the bar because she didn’t know if they were ours? We were the only group they had at the time….Waitress would chit chat with others very loudly and it seemed like we were more annoying to them, instead of being treated like customers who were spending’s couple hundred dollars for their subpar service. It’s overpriced for what you get. Go somewhere else.

Also the Marriott in general there is awful. They were treating all the guests like friends and buddies except us. You can’t leave any reviews for the hotel (wonder why) probably because the rooms were dirty and had someone’s hairs all over the beds and room. The pool was filthy and left us feeling slimy from afterwards, no hot tub, and kids were running rampant in there with zero supervision. Just go...

I don’t know how this place is in business. Marriott needs to step in and do something about them. I stay at Marriotts a few times a month and this was my first time at this place, and ate at the location. Never again!! I can’t even describe the food, as it tasted bland and just not what anyone would expect. The server came out 3 times, take my order as I sat down, brought the food, and never saw her again until she brought the check. If you’re staying at the location, go eat out, stay away...

The food was excellent! The atmosphere was scary you would expect. The chairs are extremely uncomfortable.

But the worst part is the service. We were there several evenings for dinner. They were slow, inattentive, and not eager to help. They also refused to serve people in the courtyard - wouldve been an extra 15 or 20 steps. I was surprised to experience such a lackadaisical attitude...