Update: Thank you Kara for reaching out and making things right. The pineapple tasting and smelling like alcohol due to fermentation makes complete sense. Which is no one's fault. This will be a great learning and teaching opportunity for everyone! I understand, that in the current world we live in, that unfortunately everyone has become stretched thin and is under a lot of pressure and stress. Our faith is definitely restored in the customer service of your establishment. We will definitely eat here again, as we have never had a problem before. So thank you again for reaching out and making things right and explaining that pineapple ferments really fast and it will give it that alcohol taste and smell.

We had food delivered Wednesday night around 7pm. First and most important complaint. The pineapple that came on the Maui chicken tasted like rubbing alcohol. The chicken was so over cooked it was like it had been dehydrated inside of the breading. Called the restaurant to inform them of the pineapple having a chemical taste and smell to it. The person on the phone was extremely rude. Placed me on hold and then came back to say the cook said the pineapple was fine. Thats all fine and dandy. But mine still tastes like rubbing alcohol. The so called manager gets on the phone and I explain it again. She basically said well the cook said there is nothing wrong with the pineapple. They swore up and down that there was zero chance of cross contamination with anything. Pretty much got, I dont know what to tell you but not my problem. Didn't get offered a replacement or refund or even restaurant credit. My entire dish was ruined and I sure as heck was not going to risk eating the chicken that had now been stirred around with the pineapple. The other 4 meals that were ordered were sub par to be nice. Didn't get any sauce with the chicken oska meal. So that turned out to be just plain chicken and rice. After spending over $100 on 4 dinners and 1 lunch size meal plus a tip, all I can say is eat at your own risk!! We will definitely never eat or order food from here again.