Fortune Seafood 财门 — Restaurant in Spring Valley

Discovered this place through a friend's recommendation. So glad we checked it out because we were pleasantly surprised!

On the outside, the restaurant is called "Fortune" but it seems to be an old "Noodle Man" restaurant, or maybe it is a partnership with the "Noodle Man" because the artwork inside and the exit door showed "The Noodle Man". Yet, the receipt said "Chubby Boy BBQ", so either they are all partners in this joint or it has multiple personalities or maybe they just haven't completely changed to one name. Either way, as long as the food is good, whatever they call it is fine with me. :)

So the inside has 2 dining areas and the center of the place is a BBQ place where you can see roast ducks and Xa Xiu Pork hanging there like any China Town BBQ joint would have. Maybe this is their "Chubby Boy BBQ"? They also have Soy Sauce chicken, Pork Belly, etc. and you can get half or whole chicken. The Pork Belly (Xa Xiu pork) is per pound.

When you are seated, they will give you a menu as well as the Dim Sum menu, where you can visually see the items and you can check mark or put down how many you want per item. The Dim Sum items are per category of A, B, C, D and the pricing will apply to those areas. eg. items in the A category is $, B is $$, C is $$$ and so on.

Once ordered, they will print out the items you ordered and give you that list. As they bring out the ordered items, they will cross that off the list. This system is quite neat because there is no misunderstanding of what was ordered, what has been brought out and what is still "outstanding" till they bring them to your table. It's very efficient and transparent, which I really appreciated.

The Food: You can see the quality of the food here which is pleasantly and thankfully very good! We were very pleased that everything looked really fresh and very tasty. Definitely a step above other dim sum places we have had.

The staff is very friendly, very quick to respond to you. They were jammed packed for a Sunday lunch time and the staff was running around like crazy. Despite how busy and chaotic things were, they seemed to have managed very well and were quick to respond to tables calling/waving them down. They were very friendly and courteous, unlike most Chinese restaurants where cracking a smile or a friendly look would have been uncalled for.

The dining areas are very clean, though, and the decor is nice, not overly done. Overall, a very nice, clean look. The majority of the patrons are Chinese, so that is very telling cuz Chinese patrons are some of the hardest patrons when it comes to services and food quality. lol

The bathroom could use some attention but maybe because of the lunch rush, it wasn't as kept up.

Definitely a step above other Dim Sum places. Other places are like a Walmart of Dim Sum, this places is like a department store Dim Sum, like Kohl’s or Macy’s. Glad we found this place and will come...

To rate their service even a star is generous. If I had the option no stars given at all! I was very looking forward to trying their lobster noodle inspired by a vlogger. Upon going there I requested to do a take out for my family since they are handicapped and can't go out to some places. The hostess was very rude and was informed they can't do take out on the lobster noodles and that it's for dine in only. So I made a point of okay if I do dine in all I'm going to do is sit at the table and request a to go container. What's the difference? She looked at me dumbfounded and said yes that is true but still...dine in only. 🤦‍♂️ So I went to go sit down for "dine in" to go. As she walks toward the kitchen I can tell she was talking 💩about me to the cook and knew it was about me cause she was talking about lobster noodles. Prior to sitting down I requested if I can do the take out of 2 orders of the lobster noodles. So she knew beforehand of seating me that I wanted 2 orders. After she was finished talking about me to the cook she returned to my table and was saying just one lobster noodle right? No I requested 2. She then says only one per order. At that point I didn't want my order and cancelled my seating and walked out. The restaurant was dead in there. Absolutely no customers. I'd figured, me as the guest, if this guest wants two let's make him two and full fill his request of to go. But no. VERY bad "customer service" and it's such a shame cause I always GENEROUSLY give good tips REGARDLESS of take out or dine in. Your loss. I can tell why it was quiet and no guests. Terrible. ABSOLUTELY terrible. Fortune....VERY...

Had dinner here with the whole family here a couple of weeks ago. There were 12 of us, including 3 kids. We were seated in a large room with a TV, which was great because it kept the kids entertained and busy -- well, sorta. The servers were attentive and accommodating throughout. The place had a nice ambiance and was clean.

We ordered lobster noodles, hometown fried rice vermicelli, signature fried rice, crispy skin roast duck (whole), shrimp har gow, shrimp shumai, garlic choy sum, walnut shrimp, sugarcane shrimp, sweet and sour chicken, mongolian beef, and baked sweet cream buns.

I wouldn't say it was the best I've had, but everything was good overall. The duck had good flavor, though it wasn't very crispy. The sugarcane shrimp, shrimp shumai, fried rice, mongolian beef were all good. The sweet and sour chicken and walnut shrimp were a little too sweet for me but still enjoyable. I loved their baked sweet cream bun. It didn't have a custard filling like I was expecting but it was still great, especially after I popped the leftover bun in the microwave for a few seconds. I'm actually thinking of going back just to order a few to go.

After dinner, the kids played on the claw machine just outside the restaurant (still inside the building), which was a fun way to hang out and chill after eating. Overall, we had a great...