KFC — Restaurant in Spring

I love KFC chicken a lot and it breaks my spirit to say @loc on Fm1960 and Veterans in Hou Tx are the rudist people. They hv a drive thru but constantly say you hv to come inside. Now I am handicap and cannot walk inside. Why hv a drive thru if you are constantly saying this. This happen tda and it took me abt 20 min to get out of car. I had a coupon expiring 0915 . I was told they did not honor coupon @loc. They were not wearing plastic gloves and lady on cashier had Hugh fever blister on lip. Now she needed a mask on. Since my coupon was not honored I did purchase chicken anyway and pray I would not get sick since no gloves and mask. So many people including myself drive off when told must come inside. Poor Poor Poor customer. Please correct this problem and send me a chicken coupon since not honored today. Not all KFC are rude and provide bad service but please work on this one. Again located in Hou, TX of FM 1960 AND...

The food is good but the service is not we waited for 30 minutes to get our order and when we walked in there was no one there just us first they said their is no original only crispy so we placed our order for the crispy 15 minutes later they said it's going to be another 10 minutes and after 30 minutes waiting and seeing that everyone else that came in after us and the drive threw was getting their food we finally got our order when we get home the only chicken in the bucket was original chicken the only reason we ordered crispy was because we didn't want to wait to long to get our order and all that time we waited was because they put in our order for original. But other then that the place is nice but forget about the service. NO I would not recommend this place. I will look for another KFC next time. The one star is for the service...

I wish we had read the reviews! Something has definitely changed at this location. If people take the time to read comments about this location, the franchise owner may be in big trouble. This location gives Kentucky Fried Chicken a very bad image. Now to our experience. We ordered two all white meals and both were very very overcooked. The French fries were old and the biscuits were dry. The only thing that was almost eatable was the coleslaw.

Additionally, the service was horrific! They did not have straws, cup holders, and failed to provide receipt. The chicken was poorly packaged and not secure in container. The drinks were also poorly packaged, which allowed spillage. The person who took the order was pleasant on the speaker but absolutely rude...