If there was a star in the negative power that would be the rating. We traveled from Kansas City Missouri with a party of 8 plus 1 in a wheel chair our 12 year old daughter that is under hospice care. We were told the wait would be 30 minutes... a hour and half later we were still waiting; since half the group was waiting in the car and part inside we all came inside thinking we have to have a table by now. We were told about another 15 to 20 minutes by the same lady... (the short, chunky lady with the long brown hair) then she decided to ask if our 8 was including the wheel chair or not... offered us 1 free appetizer... (we dont want a free plate of food we just wanted to be seated and have service like the rest of the guests that came to eat but clearly she had not tried to place us at a table if she didn't understand our need) I asked for the top Manager on duty after we hit 2 hours of waiting. He come with a million and one excuses of how he was told our name was called a long time ago and we didn't respond. When I let him know that could not be true because someone was always in there waiting to hear our name. He responded that he doesn't know what happened but he would have to look back at the camera as if my word as the customer was not enough. I asked him what was the problem because I just wanted to understand why we couldn't be seated or even checked on as we waited so long. I said I am feeling like the only difference between our party and others Is the color of our skin being brown and we have a handicapped in our party. His response was we have people of color here and even gays... What do gays have to do with our skin being brown or 1 of us being handicapped??? No One ever apologized just made excuses and offered 1 free appetizer for our party of 8. The hostess was never friendly nor ever smiled or anything. This has been a experience of disgust and I would never go there again. As we were leaving the manager said there was a table leaving and they could clean it and take care of us real quick... 2 thumbs down for this experience.