Tropical Smoothie Cafe — Restaurant in Springfield

Very disappointed in this location off Independence. When I walked in both the employees where in the back and walked out but didn’t say anything. They disputed over who would help me. I wanted their monthly specialty item (Caprese Grilled Cheese) it’s been the same monthly special for over a month now but the girl didn’t know what it was until I pointed out the large sign they have. I paid for my drink and food. The girl made my drink but then had to go to the back to get the guy to make my sandwich and he made it wrong. Neither one of them was very polite and seemed to be upset that I came in and they had to work. When I went back in there was a different employee there but the same girl. Again no one said anything to me until I started talking they just stared at me and the new employee was...

Don’t bother giving this place your business, went in 40 minutes before close to be told they had shut the kitchen down. Also they don’t answer the phones. Pretty pathetic service if you ask me. I’ve never been to a restaurant that stops serving the menu before they lock the doors. I’m going to assume it’s just because the employees didn’t want to make the food. Being that I called the location on sunshine and we’re told they didn’t start winding things down until about 10 minutes to close. It’s not even like they were busy. In fact my fiancé and I were the only souls there. I am really appalled. Honestly you probably have a better chance of McDonald’s ice cream machine working than you do of getting half decent service here. Would say it left a bad taste in my mouth but like I said, I didn’t...

This is a more revised post as I was unable to finish my first one. There are two Hispanic girls that work at the tropical smoothie Cafe at north Kentwood next to macadoodles. These girls have serious attitude problems. Twice they were rude to my wife and I and also completely ignored us the second and first time we came in. Acting as if waiting on us was a huge inconvenience to them. While speaking very fast Spanish to each other. The smoothies they gave us were terrible and lacked flavor. The one girl making them must not like her job cause she slammed the smoothie picture on the counter while giving my wife and I very dirty looks. The other employees at this location are always friendly and always make good smoothies. But these girls act like they would rather be...