Nadim's Downtown Mediterranean Grill — Restaurant in Springfield

Wow has this place fallen off a cliff or what?! I used to populate this establishment almost obsessively two years ago eating at least twice a month here at Nadims but I had moved to another state.. anyways I was in the Springfield area the week of August 10th and just had to stop at Nadims for dinner. Upon arriving I stood for over 15 minutes waiting for any of the staff to acknowledge me to receive a table for dining.. the restaurant only seemed 60-70% full, after being seated I sat unattended for another 10 minutes before randomly multiple waitresses decided to try taking my order.. I’m not sure how such confusion could take place because each waiter or waitress is supposed to have designated areas.. I was willing to give Nadim’s a pass on this because I know their food is tremendous... well USED TO BE GOOD!! I first was given stale, cold and excessively chewy pita bread (chewy from being so cold and stale) next came my appetizer of Beef Turnovers.. somehow I fried appetizer arrived to my table cold and undercooked in the middle.. how can you mess up a simple fried turnover? Now being completely let down my dinner came and I ordered the Shrimp Kabob with Nadims rice.. yet again the shrimp while being warm was not HOT or steaming suggesting the order was either previously grilled then reheated or was just not grilled long enough to present a hot food item.. the flavor was decent but not to what I remembered and I wish it was hot instead of warm.. the rice was good but a very small portion. To conclude my visit I was overcharged $2 for no specified reason upon asking my waitress she stated that Nadims rice is $2 more However their menus DO NOT TELL YOU THIS, for such a laughably small portion of rice it was ridiculous it cost another $2 on top of an already very overpriced entree.. I felt relieved to finally exit Nadim’s and will never be returning if I’m in the area again... Mr.Nadim what has happened? Your restaurant used to be my ultimate favorite and now I would choose a food...

My collegue and I are visiting Springfield for business. We walked around the area of our hotel and came across the BEST find for a restaurant. Nadim's. Mediterranean food. First, we were greeted by the friendliest staff. Amani, she was wonderful and was the BEST first impression. We found out soon that she was the owners daughter, What was truly special was Nadim the owner was present greeting customers, cooking, while making my colleague and I feel very welcomed. Very rare these days to see an owner care so deeply about his customers' experience.

Now the good part...

The variety on the menu was extraordinary. Meats, Chicken, salads, and Nadim's famous Lentl soup. We enjoyed a bit of everything and were astonished how each and every delicious item was a perfect 10!! If you enjoy amazing ambience, but not too formal, very warm and comfortable, (jeans no problem) and the BEST Mediterranean food you will ever experience then make sure you try Nadim's. Incredible!! Very good value, priced exceptionally well! Our server Tessa was wonderful, always there to offer anything we may need. Nadim's was the best food I have had in over 20 years, honest. Before we paid for our meal, Nadim came over to ask us how we enjoyed dinner, 20 minutes later, he was still visiting with us. Truly a remarkable and friendly man. His restaurant was not just his restaurant, we could obviously tell this was his baby, his life. Nadim's is a can't miss. No long waiting, so make sure you don't miss this gem. Thank you Nadim for everything, see you...

Was valentines night and had to make your usual reservations ( not a big deal or out of the usual). Get there and you get a nice atmosphere, live music and a lovely seating area. Where the problem came in for my 1 star in service was due too the information. Apparently on Valentines day they give a specific menu and allow nothing else from the main menu. Along with a $150 dollar minimum menu. Would be nice in the future for this resturant to make this info more legible. So my next problem that was acknowledged was the $25 per person fee if we cancelled reservations. Well that also applies even if you show up and just don't like the way the menu is set up. So of your into a nice $25 sit at the table and sip water per person this place is for you. Now I can't judge this place for its food cause we did not eat. This is not a rant it's more of a informational review so more people are aware of this type of resturant practice.

update.. my wife went in a few days after and the met with the owner. Gentleman was very nice a professional. They discussed that they would work out some sorta way of getting our money back. It's been a few weeks and haven't seen or heard anything. I'll continue too update my review moving forward.

*update 2.. Wanted to take the time and post another update. We have received the refund as promised and are very appreciative for this kind gesture. I hope soon that me and my wife, can go back and eat at this establishment. So we can give a more positive and actual...