Wow has this place fallen off a cliff or what?! I used to populate this establishment almost obsessively two years ago eating at least twice a month here at Nadims but I had moved to another state.. anyways I was in the Springfield area the week of August 10th and just had to stop at Nadims for dinner. Upon arriving I stood for over 15 minutes waiting for any of the staff to acknowledge me to receive a table for dining.. the restaurant only seemed 60-70% full, after being seated I sat unattended for another 10 minutes before randomly multiple waitresses decided to try taking my order.. I’m not sure how such confusion could take place because each waiter or waitress is supposed to have designated areas.. I was willing to give Nadim’s a pass on this because I know their food is tremendous... well USED TO BE GOOD!! I first was given stale, cold and excessively chewy pita bread (chewy from being so cold and stale) next came my appetizer of Beef Turnovers.. somehow I fried appetizer arrived to my table cold and undercooked in the middle.. how can you mess up a simple fried turnover? Now being completely let down my dinner came and I ordered the Shrimp Kabob with Nadims rice.. yet again the shrimp while being warm was not HOT or steaming suggesting the order was either previously grilled then reheated or was just not grilled long enough to present a hot food item.. the flavor was decent but not to what I remembered and I wish it was hot instead of warm.. the rice was good but a very small portion. To conclude my visit I was overcharged $2 for no specified reason upon asking my waitress she stated that Nadims rice is $2 more However their menus DO NOT TELL YOU THIS, for such a laughably small portion of rice it was ridiculous it cost another $2 on top of an already very overpriced entree.. I felt relieved to finally exit Nadim’s and will never be returning if I’m in the area again... Mr.Nadim what has happened? Your restaurant used to be my ultimate favorite and now I would choose a food truck over it..