Slim Chickens — Restaurant in Stillwater

You notice all the bad review replies from Slim's is "give us another chance?" This seems to be ongoing for a while and I should've looked at the reviews prior to ordering. I ordered curbside, they only have one curbside spot and someone is always there...upon waiting (I ordered at 6:24pm and it said it would be ready by 6:36pm)...I started by going through the drive thru line and I was greeted and asked to hold on a moment. This "moment" was 7 minutes when I finally drove away. The curb side spot opened so I pulled in and waiting until 6:53 and upon getting out of my vehicle, a gentleman came out with a back and said, "chicken and waffles?" and that wasn't my order. I followed him inside. Mind you the app said "order completed". When I was asked by another individal if they could help me, I said I was here to pick up my order and he indicated it wasn't ready yet. So I waited. He bagged everything and when I check it, one order of the tenders were barely shaken in sauce, and I was missing two sauces I ordered. I mentioned this and he indicated, "everyone is new and doesn't really know anything yet." Bla bla...This is my second visit, and the first visit I had to wait a while too, but my order...

Ordered delivery through their app, not door dash app. I called them twice withing a two hour time span because my delivery wasn't there. The employees didn't seem to care it was taking so long and had a 'not my problem' attitude towards the whole thing. The management that I spoke to that night wasn't helpful at all, they told me it was door dash's responsibility to repay me for the delivery and just wanted me off the phone. I ordered through their app and 'Slim Chicken' is what appeared on my debit card transaction so door dash couldn't refund me, I didn't even have an order number through door dash. So a huge headache over something that should have been simple. I left a complaint on Twitter and Facebook and the next day my money mysteriously appeared in the processing section of my account. No call, no nothing to apologize for their staff's actions, but at least I did get the refund. I wouldn't want to deal with the company...

I love the food of slim chickens but I really wish when you guys say you're open until 11:00 pm that you guys are actually open until 11:00. 10:25pm is not 11pm so why are you advertised online as open until 11:00pm and on your front door? Like that's not 5 minutes before closing That's a full half hour before your advertised closed time. I get off work between 10:00 and 10:30 and some nights Slim Chicken sounds like it would hit the spot And I try and rush over there as soon as I can but I guess that doesn't matter. This is also the second time that I've experienced something like this either that or the kitchen just didn't want to make the food that I had ordered because it was too close to time I guess and that time I got there at 10:15pm. Please respond with an appropriate time that I should come in and order food if between 10:00 pm and 11: 00pm doesn't...