RuChDa Wings at Stockbridge — Restaurant in Stockbridge

My husband and I ate at the Ruchda Wings location in Stockbridge yesterday and decided to order chicken wings and french fries. Later on, I noticed a terrible nauseated and painful feeling in my stomach and I began to desk out in sweats so immediately told my husband that I wasn't feeling too well and that we needed to head home. Now of course, I had never thought that it would be Ruchda simply because my husband and I are there years ago and had no problem. Well once we got home, I immediate ran to the bathroom and within in seconds, I began to feel painful hives popping up all over my face. I looked in the mirror and was horrified then came the itching. I am deathly allergic to seafood so when I let my husband know and see what was happening, he was in total shock. I was having an allergic reaction. Now Ruchda was the only thing that we had eaten yesterday so I knew that this meant that they had gotten careless and cooked their seafood in the same oil that they had done our wings. My husband immediately called to request a manager and when the manager got on the phone, he stated that they had not sold "barely" any fish that day and tried to cover the entire incident instead of taking responsibility for something that could have been life threatening. I am still sitting here at 7:30am the next morning with a swollen face after taking benadryl (which helped when I first had my reaction) and cannot believe that this has happened. My husband and I plan to reach corporate and if nothing is done to rectify this issue then we are filing suit. I have two children who need me and I should not have to be concerned with my life as a long time customer of Ruchda who is spending mine and my husband's hard earned money to support their restaurant.

They have no regard for the lives of others and I firmly believe that if you care for yourself and yyou ur family, you will not eat there or support them. I have photos of my face, our receipt from yesterday, our checking account that shows having only eaten there and am in the process of securing an attorney who will subpoena their sales records for that day since the manager "barely" sold any fish that day.

I am truly disappointed because a simple, "I sincerely apologize and will ensure that my staff does not make this mistake again" would have sufficed. Get ready Ruchda because you're going to have to answer to the LAW for what...

DO NOT ORDER FROM HERE! I ordered some wings online and waited an hour and 30 minutes and then called them to see where my food was. The girl that answered the phone (the second time I called, because no one answered the first time) told me that the guy was out on delivery and that he should be at my house in another 30 minutes. Well, I waited the 30 minutes (which I thought was ridiculous because I don't live far from there) and called them back to just cancel the order. When I called them back they put me on the phone with the manager who said the delivery guy swears he delivered the food and that even the receipt was torn to indicate it was delivered and we kept telling the guy that no one ever showed up. We were outside in our garage the entire time waiting for him to show up because we were cleaning it out to get ready to move. The manager said he would refund the card but still insisted that the guy delivered the food. Save yourself some time and money and never order from here because they...

ATTN MANAGER!! I am very disappointed with the service received tonight. My family and I have been customers for years and tonight was absolutely awful! I called in an order for a 50 piece with a large frie and specifically told the young lady on the phone that my husband would be picking it up...I gave her my husbands name. She stated it would be a 20-30 minute wait time. When my husband arrived he calls me stating they didn’t have a call in an order under his name. Really?!! He also stated that the 2 females working the counter were laughing and giggling saying they mistakenly gave the order to someone else. When I called the business back the young lady on the phone said, “Oh yeah I remember taking your order.” The phone hung up and when I tried calling back I couldn’t get through...they had blocked my number. I had to call from my daughters phone. Customer Service is very important for any business! This was totally...