Charleys Cheesesteaks — Restaurant in Stockton

Manager is very rude! A month ago, I went to this Charley's with a complete stamp card to redeem for a "free regular sandwich". Was given only discount for a small sandwich from her. Not too big of a deal but I called corporate because they should honor the "regular" size instead of small or change the wording on the punch card. Corporate sent me two five dollar gift certificates. I came in last weekend to redeem them and was told the employees didn't know how to give credit for them and I would have to come back when the manager is present. The employees were very nice and it's not their fault they were not properly trained. I called the manager today and spoke with her, she was very defensive and stated that the gift certificates will be honored anytime. However they were not when I went in. I told her that I called corporate and they sent me the gift certificates. She told me her name, which I couldn't really understand, and said she is the owner and manager. Then told me not to threaten her and hung up on me. I was not at all "threatening" her. She needs to learn better business practices and that business isn't about her, its about the customers. I will never return to...

The best ever. I am a former Marine and have tasted Philly's everywhere in this country including Philadelphia and Charley's rivals and probably beats the best ever. I just don't like that a get a hard time sometimes adding onion crispys to my regular Philly cheese steak even tho I offer to pay extra and its never the CSR giving me problems but rather the cooks. One in particular being the white dude but I guess they're told they can't add that to regular Philly's as its only for the barbeque Philly which is cool because I get that one now and its even tastier. Cooks are excellent at they're culinary skill...just need a bit more in the customer service area. Not all tho because a couple of them added the onions without any issue and one even recommended an excellent new sandwich to try there. Thanks Charley's in the Weberstown Mall...

This place has been somewhere I've been going to for the last 3 years. Alan is always the most attentive to detail and remembers your face if you have a conversation with him and all around is a very hardworking amazing indivdual. The sauces they use on their meat its exactly what you expect and never taste off. Its very filling sandwiches and amazing cheese fries. Their bread is very soft but not too thick which is perfect because it doesnt feel like being use to purposely be a filler. Their service is always swift and pleasant even when its jam packed on the weekends. Definitely worth the...