After sitting at the bar to place an order for takeout we watched three different servers come behind the bar and make drinks for their tables. I waited for a bartender to appear because no one was stopping to talk to us. One of the servers was near enough for me to not have to call out loudly to them so I politely asked if there was a bartender. She said no, but didn't really go much further. I asked her how are we supposed to order, simply because it was unorthodox to me and I sincerely wasn't able to figure it out. She acted like I was wasting her time. She reluctantly asked if we'd like menus, to which I happily said yes. Instead of feeling welcomed, especially being the first time I had ever been here, the vibe was odd and awkward. At that point I decided not to expect too much from the service, but hold out and hope that the food was great. I lived mainly in Southern California, and worked in kitchens where I learned most of the Spanish that I know. Not that it fully qualifies me to be the world's best food critic, but I certainly feel comfortable putting in my two cents.
I ordered the Tacos Carne Asada. The menus gives you a choice between corn or flour tortillas. These are supposed to be the crowd favorite of this restaurant. We also order 2 cheese burritos, and the menu did not specify whether it had beans in it, but I only assumed it did. The vibe was already weird, and I decided to let the server who took our order to walk us through the ordering process. We wanted corn tortillas for the tacos, but we were not asked and we did not specify when we ordered, so we got flour tortillas. Also, the photo in the menu did not match what we were served. Just looking at the tacos you could tell there was very little pride taken in the entire preparation process. The cheese "burritos" (photo attached) were two flour tortillas folded into a burrito shape, and topped with cheese and sauce. No beans in site.
As far as taste, the food was not authentic, based on the very basic dishes we ordered. If you can't knock these dishes out of the park I am not confident in ordering anything else. The beef was not flavorful, and the chopped onion and cilantro was absent (it had chopped onion and cilantro in the picture on the menu). Nothing was so significant that I feel compelled to go into depth explaining how horrible or how delicious it was.
Final grade of "C" for the dishes themselves. Final grade of "D" overall, taking into account what our entire experience was like. I would not recommend...
Read moreDon't waste your time or money. What a disappointment. We went last night for dinner and it was a disaster. Our waiter was rude from the time we sat down. We ordered three adult entrees and two children's entrees and a large beer. All of our food came out very quickly but my toddler's meal was missing. No big deal, they asked what he ordered, I told them Mac n cheese, and they said it would be right out of the microwave (yes... Microwave). So then our waiter came back and confirmed Mac n cheese, not chicken nuggets. I said yes I definitely ordered him Mac n cheese. So he got annoyed and walked away and the Mac n cheese came out shortly after. Then as I went to take my first bite of my meal I noticed it was chicken. I ordered steak. I never order chicken. And even when I placed my order, he asked if I wanted chicken or steak, I said steak, he repeated back steak, and I said yes to confirm. So I apologized and very nicely told him I ordered steak and received chicken. He rolled his eyes at me, took the meal, and did a silent laugh. I hadn't even taken a bite of it yet, just stuck my fork in it and when I almost put it in my mouth I saw it was white meat. He came back less than 5 minutes later with my proper order and everyone behind the counter watched as I ate. It gave me a real vibe of being tampered with. Then when we went to check out, I saw there was a charge for a coke. We only ordered one beer and the rest of us had water. So when I brought it to the l assume manager's attention, he said that it was kids eat free night and they had to charge me for a drink in order to get a free kids meal. Well our waiter never explained that to us, and if he had I would have asked him to actually get us a pop instead of charging us for something we didn't order. It was just a mess. Our booth had tons of food all over it. The table was barely wiped down. Customer service was non-existent. The food was inauthentic and lacked flavor and quality. Overall just a horrible experience. Save yourself and go literally anywhere else. They also serve this really weird white stuff with chips (we thought it was cheese dip but we were very mistaken!) that basically tastes like mayonnaise. Really weird to serve with chips and we got no...
Read moreThe woman taking our order didn't speak any English and had a MAJOR attitude. To the point I found myself giving her dirty looks and not wanting to give her a tip (I did tip her 2$ just so I felt like I could sleep at night and have good conscious) anyway I Caled before coming to this dump and asked questions about taco Tuesday and was told they were hard tacos only and 1.50 each even though they were listed as 1.00$ on Google. So we went. Turns out we all had to order a drink in order to get the tacos even thou I wasn't told that on the phone so my kids had to drink soda even thou they are not allowed soda in my house and that really just set the mood for us to not enjoy the rest. Besides the lady taking our order didn't even know about taco Tuesday she kept telling me NO NO NO I had to have her ask someone else. She was so rude. And the beef for the tacos was good but the rest sucked. We had to pay for alllllll the toppings separately and were over charged on them because the man said they would be 70 cents each but they were double that price then tax added. So for 14 tacos which was all we came for which should have been 21$ we ended up spending 42 bucks. Double what we wanted to spend. Terrible experience. And not that good of food. Their white sauce for chips is bland the chips are Bland and they put them in this tiny container for a whole table of 4. Ridiculous. Bad experience. Do...
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