Taco Bell — Restaurant in Suffolk

Awful. It didn't take long to get my food, but the condition of the store makes me question if the employees are following basic hygiene guidelines.

After I received my food, I almost fell going to the drink machine. There was a wet floor sign, but it wasn't visible from the counter. It also looks like something is leaking from the machine.

As I ate my food, it began to fall apart and was very messy. I don't mind that, but I wasn't provided any napkins. So, I went to the napkin dispensers and they were all empty. I wanted to ask the employees to fill the napkin dispensers but after they served me my food, they were nowhere to be found.

I went to the bathroom to clean up, which I was able to do but there were no napkins or paper towels and the bathroom either. It looks like the employees are using it, because someone went in before me and put food service gloves in the trash. That means, that the employees were well aware that there were no paper towels in the bathroom. That also makes me wonder if they are properly washing and drying their hands or just washing their hands and then wiping their hands on their dirty clothes to dry them.

Finally, as I was leaving, I decided to take pictures of the condition of the store and noticed some of the employees came out of hiding and one of them was standing around texting on their phone (last picture I posted). I know Taco Bell isn't McDonald's, but as Ray Kroc once said, "If you have time to lean, you have time to clean." That also means you have time to refill the napkins, refill the paper towels in the bathroom, and empty the trash cans in the bathroom and the dining...

I’ve never left a review anywhere I have been BUT this tacobell…. Absolutely ridiculous. I’m a tacobell lover and this is the only one near my house but I hate to say…. I’m done with tacobell in the area. I’ve been to this one a few times and everytime something on the order isn’t there and the order is kind of messed up. I was always like “they are busy it’s fine no big deal” today though…. My family and I went up to this one. We put our order in in my phone like 15 minutes before arriving so we could go in and just eat and there’s 4 people instead of waiting. We get there. It’s not ready. I’m not mad at this point. I understand. We get our order… my kids bean tacos have 1/4 of beans across the bottom and I had to smear it across to the other side to make a floor for the taco to roll. Same thing with the other. My husband and I paid for avocado sauce. They are out of it. Also, my husband got a crunchy taco. It was in crumbles and broken all the way through. I ordered a bean burrito with extra red sauce. (Paid for it ) it was just straight beans. No sauce or onions. Just beans rolled up to a burrito size. The kids nachos only came with cheese. No chips. There was a cheese quesadilla I paid 5$ for and it legitimately was burnt with no cheese on it. I’m not one to complain but I asked my husband to re order it at the register and I ended up having to pull the quesadilla apart to Cabot it was like a giant burnt chip with no cheese and I paid 5$ for it so I’d like one made correctly. ON TOP OF OUR ORDER 3 people behind me came in with a complaint at the same time as me. Nobody at this location can make a taco. Poor...

Visited this location little negro girl had horrible attitude my order was wrong I came back thru drive thru to get my order replaced, they replaced the items messed up but I gave you back my entire order minus the freeze they hand me a bag missing my chalupa I have to ask for it from a second young lady they probably bring back the same chalupa I bit my fiesta veggie burrito it was cold and missing the Fritos that are supposed to be inside but before I left I requested my freeze be re made she says we only Re make items we messed up I’m like well let me buy another one this the bad attitude Dread head girl the one who handed me the wrong order from the beginning she had the nerve to say we don’t do add on’s at the window I politely told her well I’m not moving she said ok and a manger came over I explained I’d pay for another she took my money and gave be another freeze, I pray they don’t run into the right one on the wrong day people are stressed and you tellin them you can’t re do they order or allow them a fresh product they libel to jello you I’m saved so I just played it cool but things cost too much for rude customer service she needs to work in the back and have no interaction with customers I will be calling corporate the management did right but that young negro needs...