MTea — Restaurant in Sugar Land

The boba and drinks are good. The matcha waffle is super delicious if made correctly. I really thought I found my new dessert/tea place without having to go to Chinatown. However, aside from Ashley because she always gets my order perfect (I sincerely thank you Ashley, you and the waffles saved it from being a 1 star), the customers service of the other employees (especially asian girl with short hair and tattoos) are terrible. This is the third time they gave me an issue with my order and got my order wrong. I admit I am particular about my drinks and food, but it’s nothing outrageous (25% sweet, replace sugar with honey, or add extra matcha and extra crispy for waffle) and I’m willing to pay extra for all of my requests. I wish they and the business would be more accommodating to make us feel like a valued customer (my bestfriend and I come through a few times a week and on average spend $35 plus each time). Instead what we got was “no, I can’t do that”, they give us an attitude, and complain in Vietnamese while making our stuff. One of the girls even walked out of the kitchen to tell me “I can’t make your drink with honey because that changes the recipe”. Why does that matter? I am the only one drinking it. I had to get the honey on the side and mix it myself. Why hire people that hates their job and does not want to be there?

Update: We came back today and ordered the same drink with honey on the side, just as they told us to do last time. They refuse and told us they have to call the owner for approval. With this type of services and actions, the establishment may have lost a...

The beverage selection offered at this establishment is truly remarkable. The array of options is beyond compare and is sure to leave a lasting impression. I highly recommend giving them a try. Once you have the opportunity to explore the diverse range of beverages they provide, you will undoubtedly become a devoted customer. The flavors are so exquisite and the taste is unparalleled. It's difficult to put into words, but this boba shop sets itself apart from all others by serving only the finest drinks.

Allow me to share one of my personal favorites: the rejuvenating fresh fruit tea. It encapsulates the essence of summer in a single cup. It is truly exceptional.

Update: I recently had the pleasure of visiting the store in person, as I usually utilize Uber Eats for my orders. This visit further solidified my admiration for this boba shop. The level of customer service is impeccable, and they have even implemented the "Snackpass" app, which allows customers to accumulate points and earn free beverages. I highly recommend taking advantage of this opportunity....

I had a chance to try the matcha drink , coffee and egg waffle here. It’s a pity the waffle came last, as the drink tasted a bit bland by the time I got to it.

There aren’t many stylish cafés around here, likely due to the high cost of construction — but this one actually looks great. It’s better designed than many others, with a spacious layout and well-placed furniture, making it a comfortable spot for working long hours.

You can order directly at the counter or use the self-ordering kiosk, which is a modern and convenient touch.

The egg waffle was definitely better than what I’ve had at several other places. The coffee was good, and the matcha could’ve been stronger, but overall still enjoyable.

The packaging, especially the cups, is very eye-catching and unique. Unfortunately, I didn’t get a chance to take photos of the waffle or matcha — I had to rush off to my next stop.

Staff were decent — not outstanding, but polite and...