Hong Kong Restaurant — Restaurant in Sulphur

The food is pretty good and at least tonight the service was excellent. I would rate the food at 4 stars the selection at 3, but since this is Sulphur, La I would go ahead and round those off to 5 stars. I pass through often and usually if I stop here it is between 12 and 6pm. The reason they are getting two stars even thought the food is pretty good and the waitress was excellent is that this is second time I have been there when they shut down the ice cream machine and start cleaning it well before closing , and when I asked about it the guy at the front desk just ignored me as if I did not ask anything. He could have at least said well we are in a hurry or just lied and said it broke down. If the sign says you are open until 9:30, I expect the full selection until then, or at least not taking things away at 8:45. I asked my waitress to verify that they were open until 9:30 and not just 9:00. I do not expect them to take any special requests or bring out anything new 10 minutes before closing, but do not take away stuff with 45 minutes to closing and there were plenty of full tables and even new customers coming in. This happened another time I was in here but it was a little closer to closing and I blew it off and thought well maybe it was empty, but it was definitely still full tonight. I was not the only one put off by this. The table next to me was complaining as well. It may be petty but one of my favorite parts of dinner at a buffet is the soft serve ice cream and I usually will not go back to one if they do not have it. I will definitely not come back to this one after 8pm if...

There was nothing good about this place. Where do I start.... We waited forever to be seated. When we were finally greeted ( if that's what you want to call it) the hostess was rude and very short with us. The food was all either overcooked or under flavored. The waitress was very inattentive and clearly had no idea how to do her job. The water tastes like it had been scooped out of the toilet. Then as we were eating I overheard the waitress tell another table that the power had been out for over an hour shortly before we got there. Now normally that wouldn't be an issue but with this being a buffet( a very small one with few options) the food sitting out without heat for over an hour is dangerous. When I told the manager about my issues he was also very rude and very short and confirmed my fear that they did nothing about the food while the power was out. He also refused to do anything about our ticket until he went and asked the waitress how much food we had eaten. When she told him that we did in fact eat next to none of our food he only took off one of the meals. All In all the worst experience I have ever had a buffet of any sort in any state. BEWARE OF THIS PLACE AND THEIR SHADY FOOD SAFETY AND CUSTOMER SERVICE...

This place does not even rate 1 star. This was the worst restaurant I have ever been to. Needs to be shut down for health concerns. Literally in the parking lot typing this.

There are bugs in the food they are serving and flying throughout the restaurant. Tables are sticky to the touch. After the 3rd table I had them clean the table before I sat down. I did not have everything but what I did like the chicken was half cooked.

Service was non existent and when they did come to my table it was to ask "Are you done yet". Could not believe the only question was Are you done yet. I had one plate and some banana pudding. Could not even stomach the one plate.

When I went to the counter to pay I asked for the manager. The lady kept checking me out and did not respond. I signed my check and she went back to her cell phone like I wasnt even there. I asked again, and I was asked why do I want to see the manager. I told her it was about the service I received. When I said that she went back to ignoring me. Now there are like 2 or 3 couples behind me waiting to check out. In the end I still did not speak to the manager.

I would not recommend this place to anyone. Hope I...