Chick-fil-A — Restaurant in Sumter

just for the record I am not a Chick-fil-A basher. As a matter of fact I love love love Chick-fil-A! Now, with that being said: There was no possible way to get the order more bungled than this first associate did. In fact, by time I got to the payment kaboodle the person was so confused with the order from the initial order taker that after trying to amend and correct he sent me around to the pick up window. When I got to the pick up window, they apparently didn't have a clue what was going on therefore a quick 5-minute drive-thru ended up being about 35 - 40 minutes and then the order was wrong, naturally. In nearly 40 years of visiting Chick-fil-A this has been the absolute worst service I've ever had at a Chick-fil-A brand and I'm from New York so you know that says a lot when this is South Carolina and compared to New York, South Carolina usually has excellent service however, compared to South Carolina but this location this time around and on the previous visit to same location, the order was wrong. New York service greatly outperformed which is NOT saying very much for this location. How do you get three meals large no fries, add soup a milkshake and two individual sandwiches no pickles, and a side order of mac and cheese wrong? The drinks are half and half, half and half and lemonade and that's just how I said it. Then I added a marketplace salad and asked for one of each dressing and my goodness that caused chaos. There's no indication of what their salad dressings are as they're not on the menu board. So how am I supposed to choose a dressing from the drive-thru when the listings are not there. Anyway I got to the window and they said I would have to pay extra for the more than two dressings, an upcharge, they stated and I said okay just give me the two because one of each was becoming way too much of a hassle with the bill already $50 and the order, wrong. The carhop apologized even though it...

Went here for breakfast on my birthday the other day, 3/26/18. It isn't my boyfriends favorite and we don't eat at fast food places unless we are traveling so it was a big treat for me. A women took our order and we sat down to wait for our food. Another person brought it out to us and my boyfriends food was incorrect. He ordered 2 sausage egg and cheese muffins and got 1 with sausage and 1 with chicken. Of course I thought great he didn't even wanna come here in the first place and now his food is wrong. I told him I would go up and have them fix it. I stood to the side next to a man waiting for food to go. The women that took our order gave him his food and saw me standing there with the sanwhich in my hand and the wrapper half opened looking for help but she walked away and ignored the fact that I was standing there. I dont really have a loud voice but did attempt to call her back by saying excuse me mam. I guess she didn't hear me but the person standing at the counter waiting to have his order taken did.... I finally just had to get back in line and ask the man taking orders to have it fixed. He at least was quick about it but while he walked to the back to replace it the women who originally ignored me said are you being helped.... I was a little grumpy about it but didn't want it to ruin my birthday. When I sat back down my food was warm so it wasn't as enjoyable. 3 stars only because the man was really quick at...

I ordered what I wanted hoping they would give me what they thought I wanted instead - This plan was unsuccessful. They gave me a lavender colored cup, but it didn't hold liquids too well... They also gave me a styrofoam cup with liquid in it; after connecting the dots, I formulated a plan for removing said liquids in a fashion that would quench my thirst. After precisely seventy-two algebraic equations, I determined the styrofoam cup would not yield its thirst quenching substance without further bribery. Though Chick-fil-A may be morally sound, I fear their cups have been corrupted by the powers that be. I then scheduled out my next four weeks of random outbursts whilst awaiting my belly rations. Alas, it only took them five minutes to prepare their offerings, and this was not enough time to meet my daily quota of giraffe references. It should be noted that, while the food was delicious, I did not choke a single time. It is my preference to choke exactly three times (be it on grizzle, toothpicks or a spatula) during a meal, and this common pleasure was denied me once again. If given the chance, I would dine here once more: if only to crack the code of that pesky...